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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Candle Safety And Alternatives

11/11/2020 (Permalink)

fake candle on black surface Candles can be dangerous, consider the alternatives!

We all love candles. They are pretty to look at and get your home smelling wonderful. But unfortunately we need to remember that a candle is an open flame and can easily catch its surroundings on fire causing your beloved home to go up in flames.

First, lets take a look at the candle fire facts from the National Fire Protection Association to see just how common a candle fire is.

  • There are 21 candle fires reported per day on average.
  • Candles cause 2% of reported home fires, 3% of home deaths, 6% of home fire injuries, and 4% of the direct property damage in house fires.
  • 37% of home candle fires start in the bedroom.
  • 11% of the candle fires were a result of falling asleep while a candle was still burning.
  • 60% of candle fires occurred when a flammable item was too close to the candle.

Fortunately, there are many great candle alternatives that make your home smell great or create a relaxing ambiance.

1. Battery-Powered Candles

While electric candles may not look or smell exactly like the real thing, they are a safe alternative to get the same ambiance. Plus, you don't need to worry about remembering to turn them off when you leave the room or house. You won't come home to an unexpected fire disaster.

2. Wax Warmers

These help spread the fantastic smell of melted wax through your home by using a wax warmer. These candle alternatives use battery power or electricity instead of an open flame to heat up the wax.

3. Fairy Lights

If your main goal is to add relaxed lighting to your home rather than release a scent into the air, fairy lights a great way to quickly light up a room or outdoor area. Fairy lights may be powered by battery or electricity, making them a much longer-lasting option than a candle.

4. Essential Oil Diffusers

Essential oils can help add a scent to the room and might benefit your health too. There are many different diffusers to choose from, so you can easily find one that matches your home.

Restore vs. Replace

11/11/2020 (Permalink)

technicians cleaning furniture affected by a fire These items were able to be restored after a fire at a residential home.

When your home has been damaged by fire or water damage, our goal at SERVPRO of Northwest Columbus is to make your property "Like it never even happened," quickly and at the lowest cost to you.

Part of restoring your home and belongings is determining what items and structures can be saved utilizing our state of the art restoration techniques and equipment and what will ultimately have to be replaced. Insurance and restoration industry studies have concluded that restoring property after fire and water damage is less expensive than replacing. Restoring is also less disruptive to our clients, often allowing them to remain in their homes during the process and resume life as normal quickly.

As a preferred mitigation and restoration vendor for most major insurance companies, our SERVPRO Team is highly trained to determine when restoring can be accomplished with the high quality results that our clients deserve. This "restore" versus "replace" mentality can save money while preserving family heirlooms, keepsakes, and other items that are impossible or cost-prohibitive to replace.

If your home or business have been impacted by water or fire damage, call the professionals at SERVPRO of Northwest Columbus today at 614-261-6666.

Sump Pump Failures

11/11/2020 (Permalink)

equipment set after water loss This residential basement experienced water damage due to a sump pump back up.

Our SERVPRO of Northwest Columbus Team sees many flooded basements due to sump pump issues. If you have a sump pump, follow these steps.

First things first, check with your insurance agent to review your coverages! It is very frustrating for owners to find out they did not have any coverage or insufficient coverage.

How do you know if you need sump pump coverage or not?  Look at what you have in the basement. If you have an unfinished basement and just concrete floors, without any contents (or very few and not valuable), then you probably won't suffer much of a loss other than the cleanup effort from someone like us at SERVPRO of Northwest Columbus, who specializes in cleaning up floods and backups in homes and businesses. If you have a finished basement and contents that you would want to be replaced if ruined, then the cost of replacing and repairing everything grows very quickly, and insurance can be a good way to protect your investment (in your contents, and structure--walls, etc).

Take time today to reach out to your insurance agent for a coverage review--you may be surprised how under insured you are, not only for your home or business, but also your vehicles, health, and life. No, we are not insurance guru's, but we see their clients--YOU, and they are either very upset with the situation because of no coverage or under insured, or just a little frustrated with the situation, but feel better about it when they know it is a covered loss! 

Another precaution is to make sure you are paying attention to the weather and when we get a bunch of rain, then make sure you go downstairs to catch a problem as early as possible. Many times, property owners do not realize they have a water loss until they start to smell something and go downstairs to see. The longer the water sits, the more damage and discard items you can expect...including your carpet, pad, and drywall that was affected. 

Where Is The Water In Your Home Hiding?

11/11/2020 (Permalink)

equipment set in kitchen A dishwasher leaked caused water damage to the kitchen in this home.

Sometimes water damage is sudden and dramatic: a pipe bursting, an appliance malfunctioning. But sometimes it sneaks up on us in the form of a slow leak that can go undetected for long periods of time.

Areas that are prone to cumulative water damage include cabinets under sinks and the areas around AC units, appliances and wobbly toilets. Water can also creep in around exterior doors and windows and under siding. There are many areas in your home that are vulnerable to slow water accumulation and all of them can lead to damaged drywall and flooring, mold, and rot.

If you suspect your home may have a moisture issue, contact the restoration professionals at SERVPRO of Northwest Columbus. Our highly trained technicians have the state of the art equipment and hands on experience to find moisture where it is hidden and create a plan of action to make your home "Like it never even happened." Our SERVPRO Team is available anytime day or night. Call us today at 614-261-6666. 

How Our SERVPRO Team Can Restore Your Wooden Furniture

11/11/2020 (Permalink)

water damaged cabinet Water damage can cause significant damage to your wooden furniture and cabinets.

Water damage can strike any household at any time. There are various causes of water damage, including a burst pipe, an overflowing tub, a leak or a broken appliance. Water can also enter your home from outside sources such as a damaged water main, garden run-off or severe weather. When water leaks or soaks in, it has the potential to cause untold damage to your home and belongings. That is why it is important to contact SERVPRO for help when dealing with unwanted water in your home - “We’re faster to any size disaster.”

There is no doubt that wooden furniture can suffer if there is water damage to your Columbus home. That is bad news for your antique rocker, favorite family dining table or that wooden chest of drawers you inherited from your beloved aunt. The main cause for concern when it comes to wooden furniture is that water can cause it to warp. Wicking up water can also cause swelling of furniture joints and cause them to come unstuck or suffer other structural damage. There is also the risk of water spots or stains on the surface of the item. Chairs, tables, and other items may also crack or warp as they dry.

Our IICRC-experts are experienced in creating the optimum drying conditions for wood furniture. While you are waiting for the specialists to arrive, it is safe to use an absorbent cloth or sponge to pat furniture dry. However, we recommend that you do not wipe or rub it and that you handle it with extreme caution.

SERVPRO experts are trained to assess the damage to your furniture and liaise with furniture refinishers on your behalf if necessary. If it is possible to save the item we set up a drying area for it. The key to getting a great result when drying wood furniture is to dry it slowly and avoid direct heat. We also have wood cleaning products for the removal of minor stains.

Our technicians are equipped with air movers, box fans, and dehumidifiers to help dry out your items. Once we get the temperature to a stable 70-90 degrees F, we use portable low grain dehumidifiers to bring down the humidity around your furniture. Meanwhile, air movers direct air around, over and under the item to increase the rate of evaporation and encourage the drying process.

Do not let water permanently warp your furniture. Call SERVPRO of Northwest Columbus at (614) 261-6666 today for drying solutions.

How To Handle Winter Storms

11/11/2020 (Permalink)

ice on driveway Be ready this upcoming winter!

Winter weather in Ohio can be hard to predict.  Even though we have not any snow yet this year, it is a good idea to prepare your home, car and surrounding area for any upcoming storms

Follow these helpful tips

Salt pavement around your house: the city is pretty good with clearing the roads around your home, however any sidewalks and pathways are left up to the homeowner to clear.  To make things easier on homeowners, once you are aware of any storm headed your way spread street salt on your driveway and walkway. Placing salt down prior to any snowstorm can reduce the ice that forms underneath piles of snow. 

Keep a steady drip:  With snow comes freezing and sometimes below freezing conditions leaving your pipes vulnerable and likely to freeze and in turn burst.  Having a settle but steady drip of warm water flow through will help keep your pipes from freezing during these conditions. 

Create a winter ready emergency kit: In an event of a snow storm the strength of it is always unpredictable.  To keep you and your family safe, create and keep a winter ready emergency kit available.  A few things to keep in the kit; bottled water, batteries, a functioning radio, different layers of clothing, blankets and non perishable food items.


SERVPRO of Northwest Columbus has a 24/7 emergency response team that is ready to handle any storm damage you may have in your Columbus home.

Don't Wait! Call Us Right Away To Prevent Secondary Damages

11/10/2020 (Permalink)

water damaged carpet Your janitorial team is NOT equipped to handle water damage issues. Call our SERVPRO Team!

A flood can be a nightmare for a customer-facing business. Unfortunately, they are not easy to prevent due to the myriad of potential causes. A customer could leave a faucet on, an aging pipe could finally burst, or even extreme weather conditions could result in flooding. These all can cause temporary closure, and those that happen overnight can be particularly damaging. To limit the loss of revenue and be able to return your staff to work, you can use our professional restoration service.

The job of commercial water removal in commercial properties is usually one that goes beyond the scope of your janitorial team. SERVPRO has access to national resources and can train local technicians while providing them with the right equipment to work on larger job sites. We operate our emergency line twenty-four hours a day to help our commercial businesses in times of need.

A water issue in a property is not always a case of large quantities of standing water. Sometimes a leak can spread out across a large surface area. This excess water is then absorbed into floors or wall cavities, primarily if the problem occurs during the close of business hours. We can conduct mitigation tasks quickly to help to ensure that no lasting damages are sustained to your property.

One method of removing water from a property is through creating airflow. SERVPRO use rapid air movers in a variety of ways to start this process. These equipment work by blasting air out at the surface level which pushes moisture into the air. Working with an open system, the circulation can replace wet air with drier air from outside the property.

Air movers can also be adapted to create circulation in areas of the property that would usually be hard to access. By attaching shrouds to an air mover, SERVPRO can re-purpose them to send air currents through wall cavities or beneath floorboards. These steps can often be essential in mitigating against microbial growth.

The benefit of professional assistance it that it can help to guard against expensive secondary damages, contact our SERVPRO of Northwest Columbus team today!

Check Your Fire Sprinkler System

11/10/2020 (Permalink)

fire sprinkler head on white ceiling If you experience damage due to a malfunctioning sprinkler head, call SERVPRO of Northwest Columbus

Fires can happen without warning and can cause extensive damage to your commercial property. According to the National Fire Protection Association, property damage from fires totaled in about $12 million in 2012. Luckily we have fire sprinklers that are considered one of the most effective fire suppression systems available. When a building sprinkler system is activated by a fire, they are effective 96% of the time according to the NFPA. That's why it is very important for these systems to be in good condition and maintained regularly.

  • Be sure to inspect all control valves to ensure that they are open, accessible, properly locked, and free from any leaks. Examine water and air pressure gauges to make sure they are showing normal ranges in good condition.
  • Inspect the condition of sprinkler heads for paint, dust, or obstructions.
  • Make sure there is an adequate clearance of at least 18 inches from the height of storage to the sprinkler head. This prevents anything from accidentally knocking into it.
  • Have at least 6 spare heads that correspond to the type and temperature rate of the heads in use.
  • Inspect all fire department connections to verify caps are in place and that no damage is present.
  • Check low points on dry sprinkler systems to remove water to prevent freezing.
  • Maintain adequate heat within a dry sprinkler control valve room to prevent freezing.
  • Always report damage to any part of a sprinkler immediately.

We Are Here To Help After A Fire

11/10/2020 (Permalink)

building on fire Call our SERVPRO Team today!

Our SERVPRO Team knows that even the smallest of fires can create large amounts of smoke damage, and that damage isn’t just confined to the area of the fire. SERVPRO of Northwest Columbus understands that when your business or commercial property has been affected by a fire, you need help fast. When you call our SERVPRO Team, our highly trained professionals will be on site quickly to assess the damage and begin the process of getting your building up and running.

As small business owners, we understand that every hour you spend cleaning up after a fire means lost revenue and productivity. Our goal is to clean and restore your structure and contents quickly and efficiently so you can get back to doing what your business and building does best. 

If your business or commercial property has been impacted by fire or smoke damage, call SERVPRO of Northwest Columbus anytime, day or night at 614-261-6666. We are here to help you 24-7. Our SERVPRO Team makes your building "Like it never even happened."

Small Fires Cause Larger Damage

11/10/2020 (Permalink)

soot build up on walls A house fire caused significant soot build up throughout the rest of the home.

Fire accidents in the home happen quite frequently. There are many things that cause house fires including cooking accidents, which is the most common, lightning strikes, candles, smoking mishaps, heaters, fireplaces, electrical issues, dryer vents, and other household appliances.

Did you know? In less than 30 seconds a small flame can turn into a major fire. Within minutes it creates thick black smoke engulfing the house in flames. That is why it is important to have a fire extinguisher on hand and if possible extinguish the flames. Every second counts.

In most cases, you can put out the flames quickly and the damages are minimal. But even a small fire can causes larger amounts of damage to the rest of your home. Often times, it is only one room that is completely charred but the damages go beyond that room. Smoke from a fire can fill your whole house and circulate throughout several rooms. Smoke damage occurs when the acidic ash or chemicals react with metal, plastic, or wood. Smoke can permeate carpet and other soft surfaces such as fabrics, drapes, and clothing. Our team always tries to restore your belongings before replacing them becomes an option.

SERVPRO of Northwest Columbus is your go to company that is well equipped to handle any size fire damage. Our SERVPRO Team follows IICRC Standards when restoring your home. Our trained professional state of the art equipment to return your home to it's pre-fire damage condition "Like it never even happened."

Gutters Can Cause Flooding In Your Basement

11/10/2020 (Permalink)

leaves in a gutter It is critical to keep your gutters clean to prevent water from seeping into your basement and causing floods.

One of the biggest fears as a homeowner with a basement is your basement flooding whenever it rains. A valid and legitimate fear, this situation causes a myriad of repairs. All sorts of damage including ruined flooring and carpeting, rotted drywall, destroyed furniture, and the worst of all, mold growth can occur. These repairs can be time-consuming and costly, and your basement can even flood in dry weather.

Issues with your foundation drainage is a big cause for a flooded basement and flood damage in your Columbus home. However, the main reason for water in your basement is overflowing gutters. It is critical to keep your gutters clean to prevent water from seeping into your basement and causing floods. Quality gutter guards and even using an expert to clean your gutters out routinely keeps debris and leaves out of the gutters so they can function properly.

When your gutters do cause flooding in your basement, it can be quite overwhelming. You need to have professionals, such as SERVPRO, come to your home to help you get all the water out and repair the damages.

When your gutters are clogged with debris, the water has nowhere to go. It overflows over the gutters to the ground next to your house, only a couple feet from the foundation. As the ground is settling and moving, it stresses the foundation of your home which causes cracking, letting water enter your home. Hydrostatic pressure might force water in through the concrete. The main solution is to keep your gutters clean.

Flooded basements create not only a lot of possible damage but plenty of stress for you as well. At SERVPRO, we understand this, so we move quickly to get to your home after you reach out to us. We have the professional and industrial equipment to get all the standing water out of your home and use fans and dehumidifiers to finish the drying process. We have moisture meters to find any hidden water or mold growth as well.

When SERVPRO of Northwest Columbus is finished restoring your home after your basement floods, it is "Like it never even happened." Just give us a call at (614) 261-6666 so we can get started as soon as possible.

Signs of Storm Damage At Your Home

11/10/2020 (Permalink)

tree fallen on home This roof was damaged by a storm causing a tree to fall on the home damaging the roof and gutter.

After a storm rolls through, it is important to inspect your house for damage the storm may have caused. Listed below are areas you should be looking at.

  1. Roof: Look for shingles that have discoloration, tearing, or even holes in them. These can all be signs that your roof has been damaged. Another sign is if there are leaks in your roof or your ceiling.
  2. Gutters: After a hail storm, looking for dents or dings can also give you a better picture of what the storm did to the rest of your home. Your gutters can also give you insight to whether you have roof damage. Check to see if there are granules from the asphalt shingles in your gutter.
  3. Windows: Look at each of the windows on your homes and note any signs of shattered or broken window and frame damage. This is especially important after a hail storm or a strong wind storm.
  4. Exterior: Not only is it important to look at the siding of your home to check for damage, it is also important that you check all appliances. Inspect your AC/HVAC unit as well as items such as an outdoor grill.

After your inspection, if you notice any signs of storm damage follow up by checking the area for signs of mold, mildew, pests or other secondary damage. Our team is able to put an emergency roof tarp to prevent any further damage. Call SERVPRO of Northwest Columbus at (614) 261-6666 for any restoration needs you may have.

Leave The Mold Cleanup To Us

11/10/2020 (Permalink)

mold behind baseboard These homeowners were unaware that mold was growing behind their baseboards.

If you see visible mold on your residential or commercial property, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Northeast Columbus for mold remediation services.

What Not To Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Northwest Columbus specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you discover mold in your home or business, call our professionals at SERVPRO of Northwest Columbus.

We Can Handle Your Hazardous Jobs

11/10/2020 (Permalink)

biohazard sign Our SERVPRO of Northwest Columbus team is highly trained to handle all of your bio-hazard needs.

SERVPRO of Northwest Columbus professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, along with state and local health regulations. We are equipped with the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes, and offices.  

Bloodbourne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Northwest Columbus professionals remove the sewage, contaminants and moisture, disinfecting as they clean. Our SERVPRO team help ensure the structure is properly cleaned, disinfected, and deodorized.

Saving Your Carpets After A Flood

11/6/2020 (Permalink)

water damaged carpet In some situations, only padding under a carpet needs replacing after incurring water damage.

Carpet replacement can be one of the costliest parts of a water damage cleanup process, but it does not always have to happen. While carpet can easily be damaged beyond possible repair, in many cases SERVPRO can restore your carpet without needing to replace part or all of it. The most important and deciding factor is the severity and type of water damage in your Columbus home - storm flooding and some other forms of damage are typically irredeemable. If the flooding is benign, or if the damage is light overall, we can help save your carpet (and your wallet).

 
Rapid Drying
 
Our primary method of softening the impact of water damage in Columbus is our time-tested strategy of mitigation. If the carpet is allowed to stay damp for too long, damage can become permanent, and mold can begin to grow. Within four hours of your first call to us, our personnel should be on-scene to evaluate and respond to damage.

Floodwaters can be extracted before they have time to settle in and cause more severe damage, and we can quickly set up powerful air movers to create powerful, water-removing air currents in your home. Finally, we then use dehumidifiers to take water back out of the air, leaving any scene of water damage completely dry within a short time frame.
 
Restorative Techniques
 
Once the carpet has been dried, it likely still needs some restorative processes to be back in top shape. SERVPRO specializes in this, with dedicated cleaning tools and techniques to help maintain color, texture, and integrity of carpeting. During this time, if we determine that a region of carpet is more seriously damaged or otherwise needs replacing, we can typically cut off that spot alone for replacement without removing the rest of the carpet.
 
SERVPRO of Northwest Columbus is available around the clock to respond to water damage emergencies in the local area. If water damage has hit your home or if you would like to learn more about our services, call us at (614) 261-6666.

A Tree Falls On Your Home, What Now?

11/4/2020 (Permalink)

tree fallen on home A tree fell on this local home and damaged the roof!

When a tree falls on your roof, it not only damages your home’s structure, but it also exposes the inside of your home to outside elements. During certain times of the year, our SERVPRO Team gets a mass amount of calls from customers who have had trees fall on their roof and are unsure of what to do. It’s not a quick process, but there are a few steps you can take!

  1. Remove the tree. This might seem like an obvious first step, but we’ve had countless calls from customers who haven’t even removed the tree. Until the damaged area of your roof has been cleared, it can’t be covered. We recommend calling your local tree removal company.
  1. Tarp exposed areas. Unless you’re lucky, a fallen tree will likely cause damage to your roof, generally leaving it exposed. To ensure outside elements don’t get in and cause more damage to the inside of your home, you should have the affected area tarped.
  1. Contact your local SERVPRO Team. The tarp is only a temporary solution! After the damaged area is tarped, our SERVPRO Team will discuss next step repairs with you. If a storm hits before the affected area is properly tarped, you will most likely have water damage affecting the interior of your home. Our SERVPRO of Northwest Columbus Team can not only handle your water disaster but also fix your damaged structure of your home!

A fallen tree can cause a lot of damage and create a headache for you, but with the above steps, you can get your life back on track. If your home is damaged by a fallen tree, call our SERVPRO of Northwest Columbus Team today! We are available 24/7 to make it “Like it never even happened.”

Certification is Key to Proper Water Damage Remediation

9/25/2020 (Permalink)

male employee extracting after commercial loss Here is an example of one of our technicians cleaning after a recent flood.

Flooding of any type will ruin some personal possessions (books, papers, and cloth) within minutes. In just a few hours, carpets and flooring can be destroyed as well as furniture. After only a day, walls can become damaged past repair and will have to be removed and replaced before a homeowner or renter can return to their house.


When it comes to water removal for our Columbus neighbors, we require our personnel to meet the high standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC). SERVPRO also maintains an extensive inventory of specialized equipment built to extract flood water, regardless of the source and where it might be located in your home.

Each team member is trained on this equipment to quickly remove water. Since that is only the beginning, however, we also require them to become certified in five areas as determined by the IICRC. They are:

Water Damage - This overall course covers the many types of water damage and the effects it has on a home. Concentration is given to problems such as overflowing sewers and mold contamination.

Applied Structural Drying - This teaches each technician to use monitoring equipment, moisture extractors and specialized heaters and fans to dry walls and floors that have been under water.

Carpet Cleaning - Our team members learn to identify fabrics and the proper cleaning techniques required for each one. They also are taught to safely use the different cleaning chemicals available to us and how to use them with our vacuums and extractors.

Upholstery and Fabric Cleaning - Techs learn more fiber and cloth identification. Each person also learns about the specific cleaning issues needed to prevent fabrics from bleeding their colors, shrinking or otherwise becoming distorted from having been soaked.

Odor Control - Personnel learn to identify the source of odors caused by flooding or other water damage and the deodorization techniques available to combat them.

In addition to these areas, each technician is trained and qualified on every piece of equipment they might use on each job. Our inspectors also receive additional, specialized training to identify potential problems before they happen.

This is the ideal time to get ahead of those potential problems and call SERVPRO of Northwest Columbus to schedule an inspection. If you may have or suspect damage from previous flooding, call us today. We're ready to serve you!

Don't Wait! Procrastination Can Lead To Floods!

9/25/2020 (Permalink)

equipment set on removed hardwood flooring What these homeowners thought a leak that was no big deal resulted in extensive water damage.
Putting off repairs until another time can allow leaks in pipes to become larger. These drips can suddenly become much greater, flooding your home. A pipe with a small crack can instantly turn into a broken conduit, sending water by the gallon into your living space. The same goes for joints that are not sealed or soldered correctly and come undone.


If you live in Columbus and this situation happens to you, here are a few things you should know about flood damage. Water can damage anything it comes into contact with, even if the water is clean. Pure water can easily become contaminated by things in your home. Flood damage, just like water damage, gets worse the longer it is allowed to remain present.

Water flowing down your stairway and gushing over the sides can accumulate in many different locations in your home. Water travels downhill, but it also can spread out and cover more surface area when covering something in a horizontal manner, such as it would on a table. Wood absorbs water much more slowly than your carpet, upholstered furniture, or mattresses can, but wood can still soak up enough to be damaged by it.

The water involved in a broken water line is clean, of course, but that does not mean that the water will remain clean. Carpeting, even in the most meticulously kept home, contains many contaminants. Water can whisk that up and carry it along, dropping different things here and there along the path of least resistance. When those same contaminants remained trapped in your carpet's fibers, they did little damage, but now they are free. Contaminants can include microbes such as bacteria and even parasites that may have been inactive until they were immersed in water.

Flood damage can happen with water of any type, clean or utterly filthy. Leaving clean water standing is obviously not conducive to remaining in your home, and SERVPRO can remedy that quickly with a pump truck. However, simply extracting visible water is not enough. Damaged walls must be replaced with new ones, and upholstered furniture must be completely dried and possibly aired out. Your carpeting may need to be removed, and new carpeting installed or, perhaps, cleaned extensively and then dried well. Most often, though, carpeting is usually destroyed by flooding, even if the water was from a clean source.

Because flooding creates a situation in your home that is hazardous to your health and safety in numerous ways, having professionals who are experienced in the complicated cleaning up this type of damage is critical. Incorrect methods, or incomplete ones, can create more harm, not less, in the future. Allowing flooded areas to remain contaminated because they cannot absorb any water, such as the undersides of cast iron tubs, puts your family at risk. Each SERVPRO technician treats your home with respect and care they would pay for their own, and we always take the time required to ensure that each job is complete and done correctly.

SERVPRO of Northwest Columbus is always ready, day or night, to help you take the sting out of flood damage. We know flooding happens without warning, that's why we are always ready to take your call.

Our SERVPRO Team Helps Out After Hurricane Laura

9/25/2020 (Permalink)

national disaster recovery truck We are always here to help!

SERVPRO of Northwest Columbus answered the call for help from the Storm Team at our SERVPRO corporate headquarters.  Our crews immediately began gathering the supplies necessary to get on the road quickly so we could begin helping those affected by the strong hurricane in Lake Charles.  

SERVPRO of Northwest Columbus is proud to be part of the Storm Team because we pride ourselves on helping others in their time of need.  Our technicians have been trained to go above and beyond to help ease the minds of our customers.  We do our best to save as many precious belongings as we can, and we make sure their home or business is dried out and cleaned up so they can get back to normal as soon as possible.  

Going on storm can be a large task to organize, but our SERVPRO team has been doing this for many years and we know what it takes to get on the road quickly and help as many people as possible. SERVPRO of Northwest Columbus loves helping others!

Certified: SERVPRO Cleaned

8/13/2020 (Permalink)

Certified: SERVPRO Cleaned; A Higher Standard of Clean

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned.

Please contact our SERVPRO of Northwest Columbus office at 614-261-6666 to have your building Certified: SERVPRO Cleaned. 

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Columbus at 614-261-6666

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Does Your Building Have The Flu? SERVPRO Can Help!

3/3/2020 (Permalink)

flu virus Call our office today to have your building cleaned!

About Influenza (Flu)

Approximately 8% of the U.S. population contracts the flu each year. Influenza virus is a contagious respiratory sickness causing mild to severe symptoms. Those with the flu can spread it to others without direct contact. The flu virus spreads mainly by droplets made when people with the flu cough, sneeze or talk. Someone can also get flu by touching a surface or object that has the flu virus on it.

How SERVPRO Can Help Prevent The Spread Of Flu

Our SERVPRO team is here for you! We can treat your buildings for Influenza A, Rhinovirus, and many other harmful viruses. Our team uses a powerful, EPA botanical disinfectant that dries with no residue and is safe for use in the most delicate of applications like nursing homes and schools. Our staff would treat your building with a fogging process then go over heavy touched areas by hand.

Call our SERVPRO office today for more information!

How To Know If Your Walls Have Water Damage

2/27/2020 (Permalink)

water stains on white ceiling These homeowners knew they had water damage from the water stains.

Have you ever wondered if your walls have water damage? Sometimes it's not so easy to identify.  And, as you know, water losses don't typically happen during convenient hours of the day. It’s not always easy to identify if your walls are damaged, but here are some signs to look for.

Common Signs of Water Damage In Your Walls

  1. Musty Odor: Water damage can often cause mold damage and/or mildew damage if left undetected. But unfortunately, mold isn't always visible. If you notice a musty odor, that's a sign there may be mold somewhere you don't see. You want to make sure both sides of your walls are checked and tested for mold damage. Most importantly, you'll want to find the source of your water issues so the mold doesn't return and cause more damage.
  2. Visible Mold Growth On Walls And Baseboards: Always be on the lookout for visible mold growth, it comes in various sizes. Mold infestation can quickly spread throughout a home in 48-72 hours. But you want to be careful because mold may cause harm to you and your family's health, including your pet's. That is why it is very important to contact trained professionals who have the proper training and experience to remove and remediate mold.
  3. Discoloration: Discoloration is a key indicator that your walls are damaged as a result of water damage. The common colors associated with discoloration are yellow, brown, or copper.
  4. Peeling Or Bubbling Paint And Wallpaper: The peeling or bubbling of paint or wallpaper is another key indicator that your walls are damaged. It is important to contact trained professionals to access your walls, to prevent further damage from happening down the road.
  5. Warped Walls: Inspect your walls carefully to see if you have any warped walls. When the sheetrock behind a wall absorbs too much water, it will start to bend and curve, which, in turn, can cause the wall to warp.
  6. Water Stains: Inspect your walls carefully for any potential water stains. Water stains can easily be missed, especially if they are tiny in size. Since they can start out small, homeowners typically don't notice the water stains until they have increased in size, which, at that time, further damage may have occurred. It's a good idea to inspect around your windows and frames as well.

If you notice signs of water damage in your walls, don't hesitate to call our SERVPRO team! We are always here to help!

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green vans lined up on side of building Our team can help with your water restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of Northwest Columbus restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of Northwest Columbus professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of Northwest Columbus is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of Northwest Columbus professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of Northwest Columbus will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of Northwest Columbus you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

How To Avoid A Contact Burn

2/4/2020 (Permalink)

gas stove Beware of the hot stove!

This week is National Burn Awareness Week and SERVPRO of Northwest Columbus wants to make sure you and your family are safe when it comes to hot surfaces and objects. Follow the tips below!

DID YOU KNOW?

  • According to the National Electronic Injury Surveillance System, in 2018 roughly 70,000 people went to the hospital emergency department because of contact burns.
  • About one-third of the patients were children under the age of five

TIPS

  • Supervise children around hot objects at all times.
  • Stand at least 3 feet away from hot outdoor objects. Keep area clear of trip hazards. Limit alcohol consumption.
  • Protect your feet from hot objects by wearing shoes when walking on hot pavement or sand. Keep pets off hot pavement too.
  • Turn heating pads and blankets off before sleep.
  • Have hot pads available whenever cooking. Long oven mitts are best when needing to reach in or over hot surfaces, such in an oven or over a grill. Assume all pots and pans are hot.
  • Remember to treat items coming from the microwave as you would items from the oven. Limit microwave use by children.
  • Unplug tools such as these when not in use, and always treat as if they are still hot. Keep out of reach of children.

Power Strip Safety

12/31/2019 (Permalink)

power strip on hardwood floor with multiple plugs plugged into it If you experience an electrical fire from a power strip, call SERVPRO of Northwest Columbus for help.

With the endless amount of accessories, appliances, and tools that are becoming more and more common in your household, it can sure be a hassle figuring out where to plug all of them in at. Many homeowners find themselves always swapping plugs or using devices such as a power strip. While a power strip can help you out in many situations, it is the mistake of relying on them too much that causes problems. Follow these tips below to ensure your safety when using a power strip in your home.

  • Use only light load appliances on power strips. That includes computers, lamps, clock, etc.
  • Ensure that the power strip you purchase has an internal circuit breaker. This is a very important safety measure that is designed to prevent property loss and risks of fire.
  • Use power strips sparingly. They aren't designed to maintain a load for an extended period of time, and can easily overheat quickly if used to often.
  • DON'T plug a power strip into another power strip (term is called "daisy chaining"). Doing this will short out appliances and highly increase the risk of an electrical mishap.
  • DON'T use power strips in moist or potentially moist areas. DON'T put them in kitchens, utility rooms or basements.
  • DON'T continue to use a power strip if it feels hot.
  • NEVER cover, staple, tack or nail a power strip to anything. Covering can smother the strip, and provide ample flammable material in the event of a power strip failure. Puncturing can harm the cords, making room for dangerous situations.

Fireplace Safety

11/7/2019 (Permalink)

fire in fireplace Call SERVPRO of Northwest Columbus if you experience a fire in your home.

As the weather starts to get colder outside, you and your family often look for ways to stay warm inside, such as gathering around the fireplace. Unfortunately, fireplaces can be dangerous. Follow these tips to keep your family and home safe.

  1. Keep a nearby window cracked open while the fire is burning, if possible.
  1. Make sure the damper or flue is open before starting a fire. This allows the smoke to be drawn out of the house. You can check the damper by looking up the chimney with a flashlight. Do not close the damper until the embers have stopped burning completely.
  1. In the fire, use dry and well-aged wood. Wet wood produces more smoke and contributes to soot buildup in the chimney. When the wood is dry it burns more evenly and produces less smoke.
  1. Before starting a fire, clean out the ashes from any previous fires. The level of ash at the base of the fireplace should be 1 inch or less. Thicker layers of ash restrict the air supply to the logs, resulting in more smoke.
  1. The chimney should be checked by a professional annually.
  1. Even if your chimney is not due for cleaning, it is important to check for any blockages that could prevent smoke escaping.
  1. Clear the area around the fireplace of anything that is potentially flammable. If these items get too close to the fireplace, they could catch fire.
  1. If you have a switch on the wall that turns on your fireplace, consider covering the switch to prevent children from turning the gas or fireplace on.
  1. Never leave an active fire in the fireplace unattended. Before going to bed or leaving the house, make sure the fire is completely out. Never leave children unattended around a fire.
  1. Place fireplace tools and accessories out of reach of children.
  1. Always have smoke and carbon monoxide detectors located throughout your home. Test them monthly and change the batteries at least once a year.
  1. Always keep a fire extinguisher on hand.


 

Removing Soot From Your Home

11/7/2019 (Permalink)

soot damage This soot damaged wall was caused by fire due to faulty electrical wiring.

As the temperature continues to drop, we often looks for ways to keep warm inside our homes. Whether that be to light candles, have a fire in the fireplace, or use a space heater. Unfortunately these heath sources can cause a fire if not monitored correctly. A fire then produces soot, a black residue that is left behind when various materials are burnt such as plastics, synthetics, foam and wood. Soot can have damaging effects on your home. While it is advised to leave it to the professionals to clean up soot, you can make the cleanup process easier by following these safety guidelines.

  • During the first inspection of a soot damaged room, refrain from touching anything. This prevents soot to from getting in areas that were unaffected.
  • The best method for soot cleanup is by using dry-cleaning sponge or chemical dry sponge. If you attempt a wet method, the soot will smear, leaving behind a hideous stain.
  • Always wear protective gear, such as masks, gloves, and long clothing that covers the skin.
  • To minimize the inhalation of soot particles, keep the room properly ventilated.
  • For easier cleanup, clear the room of unnecessary debris.
  • Use proper cleaning methods when removing soot from the walls. Most homeowners think soap and water will do the trick but improper cleaning can cause the damage to spread or get worse.

When in doubt, call the professionals here at SERVPRO of Northwest Columbus.

Timeline Of Water Damage

11/7/2019 (Permalink)

Water Damaged Carpet Don't wait! Call us right away if you experience water damage in your home or business.

When you experience water damage in your home or business, drying it out quickly helps keep the claim cost down.

Within Minutes:

  • Water spreads quickly throughout your property, saturating everything in its path.
  • Walls, floors, upholstery, and personal contents are absorbed by water.
  • Furniture in the path of the water may bleed, causing permanent staining on the carpet.
  • Books, photographs and other paper goods start to swell and warp.

Hours 1-24:

  • Affected drywall begins to swell and break down.
  • Metal surfaces start to tarnish.
  • Furniture starts to swell and crack.
  • Dyes and ink on paper goods bleed and stain.
  • A musty odor lingers in the air.

48 hours to a week:

  • Mold and mildew may start to grow and spread.
  • Doors and windows start to swell and warp.
  • Metal surfaces start to rust and corrode.
  • Furniture on the affected flooring warps and shows signs of mold.
  • Paint starts to blister.
  • Wood floors swell and warp.
  • Bio-hazard contamination is possible.

More than a week:

  • Restoration time and costs increase dramatically. The replacement of  contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Water Damage In Hardwood Floors

11/7/2019 (Permalink)

hardwood floors removed Hardwood floors removed due to a water loss in the home.

Hardwood floors are becoming more and more popular due to its required low maintenance. Although hardwoods floors are extremely durable, they can be vulnerable to moisture. If your home has hardwood floors, always be on the lookout for any signs of water damage on your wood flooring.

The first common sign of water damage in hardwood floors is known as cupping. This happens when moisture causes the wood to expand, which then shifts the other boards together and deforms them in the center. Crowning, the opposite of cupping, is another common sign of water damage. Crowning occurs when the boards are pushed together resulting them to raise in the center of the wood boards. Cupping and crowning can both lead to a buckling floor, if left unnoticed. Buckling happens when the floor boards begin lifting from the sub-floor, causing extensive damage to your wood flooring. Other signs to look out for are cracks in the floor, boards separating, or the wood become soft and weak.

If you notice any of these signs in your wood floors, you have wood floor water damage, and need to take immediate action to prevent further damage.

Call SERVPRO of Northwest Columbus right away to begin mitigation services. If the floor is salvageable, we can place drying equipment to repair the damaged floor to its preloss condition.  

No Job Is Too Big Or Too Small

11/7/2019 (Permalink)

Water Damaged Carpet Call SERVPRO of Northwest Columbus if you experience a loss in your home or business.

No matter the size of your property's emergency disaster, SERVPRO of Northwest Columbus is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of Northwest Columbus.

Containment

11/7/2019 (Permalink)

containment Mold in a commercial building from previous water damage.

Containment set up is very important on projects requiring the removal of mold. Most times we don't see visible mold but that doesn't mean mold does not exist in the property. The best way to prevent cross-contamination is to set up the containment barrier to the unaffected area, so the mold spores or airbornes don't travel to any unaffected areas.

SERVPRO of Northwest Columbus is an all around the clock emergency response and restoration service providers. SERVPRO is educated in the insurance industry regarding the effect of prompt service. We have a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and update the insurance adjuster within eight business hours.

Call SERVPRO of Northwest Columbus at 614-261-6666.

Wind Damage

11/7/2019 (Permalink)

tree fallen on house A tree fell on this home, causing extensive damage.

Thunderstorms are very common throughout the year, not only can they bring water damage to home, it can also bring wind damage.  Damage from severe thunderstorm winds account for more than half of all severe reports in the lower 48 states and is more common than tornado damage.

Follow these steps if your home is damaged by wind.

Documenting Damage:

  • Call your insurance company to report your damage.
  • Take pictures of any damage, from a safe location.
  • Inventory any belongings that may have been destroyed or damaged, identifying the brand, price, age, etc.
  • Include pictures of your home before damage with your insurance claim.

Preventing Further Damage:

  • If you suspect possible structural, electrical or gas-leak hazards, shut off electrical power, natural gas and propane tanks to avoid fire, electrocution or explosions.
  • Cover any broken windows and doors with tarps, heavy plastic or plywood to prevent further damage from happening. Save repair receipts for reimbursement. 

Repairs and Cleanup:

  • Until your property has been inspected by an insurance representative, don’t start permanent, major repairs or renovations. 
  • Hire a professional roofing contractor who is licensed and insured, if your roof needs to be replaced.
  • Fallen trees or large branches also are best removed by a professional tree service. This service may be covered depending on your policy coverage.

If your home suffers wind damage, please contact SERVPRO of Northwest Columbus at 614-261-6666 for any board up, tarp up, tree removal, or roof replacement services.

Our Storm Response

11/7/2019 (Permalink)

storm damage Call SERVPRO of Northwest Columbus at 614-261-6666 if you experience storm damage in your home or business.

SERVPRO Storm Response

Our team here at SERVPRO of Northwest Columbus is ready for whatever happens, no matter the time of day. Our crews are always on standby. When it comes to fire and water damage, our professionals work tirelessly to make sure our customers are satisfied and are explained each step of the cleaning process.

Highly Trained Storm Damage Specialists

As leading professionals in the storm and water damage industry, we have advanced training and expertise, along with a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home or business and restore it back to pre-storm condition.

Faster to Any Size Disaster

If a storm hits your home or business, odds are you need help immediately. Our quick response will help prevent any secondary damage and help reduce restoration costs.

We Have the Resources to Handle Storms and Disasters

Our team has access to resources and personnel of over 1,700 Franchises to handle major storms and disasters. Along with the access to our exclusive  Disaster Recovery Teams strategically located to respond to catastrophic storms and events throughout the country.

Locally Owned and Operated

SERVPRO of Northwest Columbus is locally owned and operated. We are actively apart of the community with you as well. When you have a storm disaster or flooding emergency, we are in the area and ready to help you.

Preparing Your Business For Winter

11/7/2019 (Permalink)

busted pipe Call SERVPRO of Northwest Columbus if you experience winter damage in your commercial building.

As winter approaches, it is smart to start thinking about how to prepare your property for winter to minimize the potential for damage. Follow these tips below:

Building's Exterior

  • Inspect and repair the roof. To prevent roof leaks, seal around vents and other protrusions.
  • Remove all obstructions from gutters and downspouts, make sure they are properly secured.
  • Drain and winterize exterior water lines to prevent pipes from freezing.
  • Clear debris from drains and ensure that water is draining away from your property.
  • Inspect trees and remove unsafe branches near the building and walkway.

Building's Interior

  • Inspect furnaces and check the filter.
  • Prohibit or minimize the use of space heaters. Assure a safe location when operating.
  • Inspect wood burning stoves and chimneys for safety use.
  • Protect interior pipes from freezing.
  • Leave faucets dripping during intense cold.
  • Test all smoke, fire and carbon monoxide detectors.

Fire Protection Systems

  • Protect all sprinkler pipes from freezing if they are exposed to temperatures below 40 degrees.
  • Have antifreeze systems tested annually for adequate concentration.
  • Ensure that the heat in the rise room is kept at least 40 degrees minimum.
  • Ensure that the sprinkler system is routinely serviced and operational.
  • Fire pump rooms must be kept at 40 degrees minimum.
  • Have your generator ready for use.

Levels Of Commercial Damage

11/7/2019 (Permalink)

truck outside of job site SERVPRO of Northwest Columbus is ready for any size disaster.

SERVPRO of Northwest Columbus are the leaders in the cleaning and restoration industry, especially when it comes to commercial buildings.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is considered a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger building.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The involved building or buildings are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a section of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of the loss, the property is further assessed, and our dedicated team is dispatched to get the job done quickly and efficiently. Returning your business to operation “Like it never even happened.”

What To Do And Not To Do After Water Damage

11/1/2019 (Permalink)

flooded library This local library had water damage throughout the whole facility.

Water damage can be very devastating to your home whether it is caused by a storm, sewage backup, pipe leak or appliance malfunction. Regardless of how it started, certified and trained professionals should handle water damage emergencies. If you discover water damage on your property, follow these do’s and don’ts list to minimize the damage and start the restoration process earlier.

What To Do:

  • Contain the water within the affected area
  • Start removing as much standing water as you can through mopping or blotting with a dry towel
  • Wipe down furniture
  • Put foil between the wet flooring and the furniture legs
  • Prop up furniture cushions and pillows
  • Remove all rugs away from the affected wet floors
  • Turn on your ventilation system to start airing out the affected area
  • Move all artwork and pictures to a safe, dry area
  • Open closet doors, furniture drawers and luggage to start to help them dry out
  • Hang up wet fabrics to dry out

What Not To Do:

  • Don’t remove standing water using your vacuum cleaner
  • Don’t place newspaper on the floor
  • Don’t ever enter a room with electrical or structural damage
  • Don’t lift up carpet that is tacked down
  • Don’t try to clean up sewage water yourself
  • Don’t use electrical appliances while standing on wet floors or carpets

Calling certified and trained professionals should be the first action you take when dealing with a water disaster. If you experience water damage in your home or business, don’t hesitate to call SERVPRO of Northwest Columbus at 614-261-6666. Available for you 24 hours a day, 7 days a week, 365 days a year. We are always here to help.

Lightning Safety

11/1/2019 (Permalink)

lightning strike Protect you and yourself against lightning strikes.

Lightning is a major cause of storm related deaths in the United States. Even though the chance of getting struck is small, there are factors that can increase your risk of being struck. Here are a few tips to keep you safe.

  • Avoid Water: Don’t shower, bathe, wash dishes, or have any other contact with water during thunderstorm. Lightning can travel through the buildings plumbing.
  • Avoid Electronic Equipment: Don’t use your laptop, computer, game system, washer, dryer, stoves or any other appliances connected to an electrical outlet. Lightning can travel through electrical systems, radios, TVs and any metal wires in concrete walls or flooring. To protect appliances, equip your home with surge protectors.
  • Avoid Corded Phones: During a thunderstorm, corded phones are not safe to use. Use a cell phone instead.
  • Avoid Windows, Doors, Porches, And Concrete: During a thunderstorm, don’t lie on concrete floors. Avoid leaning on concrete walls as well. Lightning can travel through any metal wires or bars in concrete walls or flooring.

If you think your home has been struck by lightning call 911 immediately and evacuate if you see fire or smoke. Ask your local fire department to check for hot spots in your walls.

Call SERVPRO of Northwest Columbus if you experience fire damage caused by a lightning strike.

Leave The Board-Ups And Roof Tarping To Us

11/1/2019 (Permalink)

Roof tarping on commercial building This building's roof was tarped due to a leak causing water to flood the facility.

Here at SERVPRO of Northwest Columbus we want to take the hassle and stress out of the board up and roof tarping of your home due to a disaster.

Whether your home or business was damaged by a fire, storm, or other structural disasters, boarding up or tarping a damaged property is a burden that you as a homeowner shouldn't have to handle. Incorrectly boarding up or tarping your home can result in further damage, making the situation worse. Whether the further damage be from moisture or animal intrusions.

Our dedicated team of professionals are on call 24 hours a day, 7 days a week, and 365 days a year to help with in case you come across unexpected damage to your home or business.

Our SERVPRO of Northwest trained and certified professionals are here to board up or tarp your damaged property, remediate the original damage and provide you with peace of mind while helping make it “Like it never even happened.”

Commercial Duct Cleaning

11/1/2019 (Permalink)

air duct cleaning What's lurking in your air ducts?

Commercial property managers and facility managers have a lot on their plate, keeping their properties clean and orderly. The one task that should be top of mind is duct cleaning, especially if you notice buildup or tenants complaining about respiratory irritation. Typically, you should have your building's ducts cleaned every 3 to 5 years. Like a residential home, routine maintenance cleaning of your duct system will improve the air quality. Duct cleaning will also assist in the efficiency of your system and potentially prolong the life of the system itself. 

Here at SERVPRO of Northwest Columbus we offer commercial duct cleaning. Our team of dedicated and trained individuals focus on quality and customer relationships when handling your commercial property. 

If you're in need of duct cleaning for your commercial business, call SERVPRO of Northwest Columbus to schedule your commercial duct cleaning.

Causes Of Water Damage In Commercial Buildings

11/1/2019 (Permalink)

fans set to dry out water damage A flood in this commercial building was caused by a toilet overflow.

Flooding in commercial buildings can happen very quickly, especially if there is no one on site to access the problem. What starts out as a small water leak can instantly turn into something larger, and cause significantly more damage than expected. If your commercial property isn’t in pristine condition, there is a higher chance of water damage occurring. Here are some of the typical causes of water damage in a commercial building:

  1. Broken Pipes. It is very common for broken or cracked pipes to occur in commercial buildings, especially as they age. When a pipe bursts, water rushes out of them, spraying throughout the whole building. A busted pipe can cause damage to the walls, ceilings, flooring, and any other contents you have filling that space.
  2. Malfunctioning Sprinklers. It is a law that all commercial properties by equipped with an overhead sprinkler system. It works in conjunction with the fire alarm, and is activated when the fire alarm goes off. This causes water damage in two ways. First, if there is a fire in the building, the smoke will set off the fire alarms, activating the sprinklers causing water damage. And second, if the sprinkler system malfunctions and activates on its own, causing the water to cover the entire building.
  3. Backed Up Sewer Lines. Bathrooms are another common source of possible problems. Sewer lines can get backed up, releasing water into the building. This type of water damage is extremely dangerous because the water is filled hazardous waste and other contaminants.
  4. Damaged Appliances. Almost every office building has a kitchen or break room. Typically these rooms have a refrigerator or a dishwasher and when these appliances malfunction they can leak a significant amount of water, flooding entire room or more.

Causes Of Fire Damage In Commercial Buildings

11/1/2019 (Permalink)

fire at restaurant Call SERVPRO of Northwest Columbus if you experience fire damage at your commercial property.

Fires in commercial buildings can happen very quickly, especially if there is no one on site to access the problem. What starts out as a small fire can instantly turn into something larger, and cause significantly more damage than expected. Commercial fires are more common than you think; by taking proper precautions you can help prevent damage to your property.

  1. Cooking Equipment. Restaurants come first to mind when you think of buildings with cooking equipment. In commercial kitchens there are high cooking temperatures, flammable oils and grease, and an overall hectic nature.
  • 65% of fires are in healthcare facilities
  • 61% in restaurants
  • 38% in educational facilities
  • 29% in office buildings
  • 13% in stores and mercantile properties
  1. Heating Equipment. Depending on the climate your property is in, commercial buildings require heat to stay comfortable for several months out of the year. Furnaces, boilers, radiators, and other mechanical equipment can overheat leading to a fire.
  • 14% of fires in industrial or manufacturing buildings
  • 11% in office buildings
  • 9% in restaurants
  • 5% in healthcare facilities
  1. Electrical And Lighting Equipment. Most buildings have electrical wiring behind the wall for light and power. Electricity is a fire risk. A fire can ignite due to old or defective wiring, overloaded circuits, loose connections, faulty fuses, imbalanced electrical loads, and many other electrical or lightning problems.
  • 12% of fires in office buildings
  • 10% in stores and mercantile properties
  • 9% in restaurants
  • 5% in healthcare buildings
  1. Smoking Materials. If disposed of improperly, lighted cigarettes, cigars and other smoking materials can start a fire. A cigarette burning on the ground can easily catch the mulch on fire, and then slowly catching the building on fire.
  • 9% of fires in office buildings
  • 7% in restaurants
  • 5% in healthcare facilities

Sump Pump Maintenance

10/31/2019 (Permalink)

sump pump Call SERVPRO of Northwest Columbus if you experience a sump pump backup.

A sump pump is one of the most important parts of basement plumbing equipment. It makes sure that any accumulated water in your home and around its foundation is promptly pumped out and away from your home to a storm sewer or containment pond, so it doesn't allow your basement to flood, damaging your possessions. At least, that's what it is supposed to do. If your sump pump is not regularly and properly tested, then you can't guarantee that it will come through when you need it most.

1. Inspect the pump and its outlet pipe

Start the inspection by listening. If there is excessive groundwater around the foundation, the pump should turn itself on, pumping out the water and turning itself off again. Next, remove the cover and look inside the sump pit. If the level of water is low, there is a high chance the pump is working properly. Examine the sump pump for any signs of external damage, as well as any obstructions or debris in the surrounding pit. You will also want to see if the outlet pipe that carries water from the pump to outside your home is free of any blockage. And the check valve is working properly.

2. Check the electrical components

Your sump pump should be plugged into a Ground Fault Circuit Interrupter, which protects it from a potential short while it is submerged. Consider getting yourself a battery-based backup pump for your sump pump that will kick on if your primary sump pump fails.

3. Test the sump pump

Test your sump pump by pouring in five gallons of water. The pump should then turn on once the water level reaches a predetermined level below the basement floor. If the pump doesn’t turn on, it could be either clogged or damaged, and you should call a licensed plumber for help.

4. Clean and maintain your sump pump

The typical lifespan of a sump pump is 10 years but if your sump pump is running often, you should consider replacing it every 5 to 7 years. Inspect and test your sump pump at least once a year. To be safe, check your sump pump before a big storm hits your area.

Here To Help With Your Insurance Claim

10/31/2019 (Permalink)

Insurance claim Our team of professionals take the worry away with your claim.

When you experience an unexpected disaster in your home, you may not know how to handle it. After the shock is over, your first thought is “How am I going to pay for this?”. This is a common question homeowners ask themselves given the high cost of repairing water, fire, mold or trauma damage. Good news for you, our team of professionals is here to help eliminate that concern.

Here at SERVPRO of Northwest Columbus set ourselves apart from other restoration companies by how well we work with your insurance company. Our dedicated team of professionals understands the insurance industry. From knowing how the claims process works, to getting your claim submitted and your repairs covered. Many of our team members have a background in the insurance industry.

As one of the largest restoration and damage remediation companies in the country, we work with hundreds of insurance companies to help our customers get their claims processed quickly and fairly. Many insurance companies know that SERVPRO handles losses professionally and often recommend us to their policyholders.

SERVPRO of Northwest Columbus is here for you.

Exciting News

10/31/2019 (Permalink)

new franchise Welcome our new franchise!

SERVPRO of Northwest Columbus and SERVPRO of Northeast Columbus have very exciting news to share with our customers. We are thrilled to announce that we have added SERVPRO of South Columbus to our growing business. This area includes Bexley, Whitehall, Reynoldsburg, Pickerington, German Village, Canal Winchester, Groveport, Obetz and Lockbourne. We will be occupying a brand new building with an excellent group of dedicated staff.

Our customers will still be given the same great service. By adding this franchise to our already existing franchises across Columbus, we are better able to serve you. We are continuing to grow that team and are so excited for what the future holds. We have hired a dedicated Operations Manager, Ramy to lead the team to success.

We thank you for your continued support. We are here to help to better serve you!

Watch Out For Fire Damage From Your Clogged Dryer Exhaust Duct

10/28/2019 (Permalink)

dryer Have Your Dryer Checked To Prevent A Fire

Most of us don’t think about maintenance on our clothes dryers, but we should! The U.S. Fire Administration reports that every year there are thousands of home fires started by clothes dryers. Lint and debris can build up in your dryer vent, reducing air flow to the dryer, backing up dryer exhaust gases, which can result in a fire hazard. It is recommended you have your dryer exhaust system cleaned at least twice a year.

How to tell if you dryer vent is clogged

  • Normal drying cycle is not drying clothes
  • If it takes more than 40 minutes to dry a load of clothes
  • Clothes smell musty after normal cycle
  • Clothes are hotter at the end of the cycle
  • Large amount of lint accumulates in the lint trap
  • Your laundry area is more humid
  • Burnt smell in your laundry room
  • Outside dryer vent cover is not lifting

What you can do to reduce the risk

  • Clean your lint filter after each load of clothes
  • Use dryer sheet and fabric softener sparingly
  • Remove the back of the dryer to vacuum out lint that is trapped
  • Keep area around dryer free of dust and debris
  • The duct line that vents outside should be as short as possible

There are tips online on how to clean you dryer vent system, but it is recommended you hire a professional. The cost is $100 - $150 depending on the length and location of the vent. In addition to the reduced threat of fire, a cleaning can pay for itself in less than a year through the improved efficiency with less drying time required.

SERVPRO of Northwest Columbus is here for you should you do have a loss from a dryer vent fire. Please call 614-261-6666 for help.

Four Stages Of A Fire

10/28/2019 (Permalink)

fire damaged kitchen Call SERVPRO of Northwest Columbus at 614-261-6666 if you experience an unexpected fire

A fire in your home or business never something you expect to experience. Which is why it is important to know the 4 stages of a fire to keep you safe.

Incipient: This first stage begins when heat, oxygen and a fuel source combine, having a chemical reaction resulting in a fire. It is also known as “ignition”. There is usually a small fire, which often goes out on its own, before the following stages are reached. During this stage, recognizing a fire so early is your best chance at suppression or escape.

Growth: This stage is where the structure’s fire load and oxygen are used as fuel for the fire. During the growth stage, there are multiple factors that affect the fire including where the fire started, what combustibles are nearby, ceiling height and the potential for “thermal layering”. This is stage is when a deadly “flashover” can occur’ potentially trapping, injuring, or killing firefighters.

Fully Developed: When the growth stage has reached its maximum and all nearby combustible materials have been ignited, the fire is considered fully developed. This is the hottest stage of a fire and the most dangerous for anyone trapped within.

Decay: The decay stage is the longest stage of a fire; it is characterized by a significant decrease in oxygen or fuel, putting an end to the fire. There are two common dangers during this stage. First, the existence of non-flaming combustibles that can potentially start a new fire if they are not fully extinguished. Second, there is a danger of a backdraft when oxygen is reintroduced to a volatile, confined space.

How To Use A Fire Extinguisher

9/25/2019 (Permalink)

Fire Extinguisher On Site At Building Fire extinguishers are required to be in every home, building and business to ensure our safety.

Fire Extinguishers are everywhere, but do we actually know how to use them. The majority of Americans admit to not knowing how to use a fire extinguisher even if they have one in their home. That is scary to think about considering a fire doubles every 60 seconds. You don’t want to be fumbling around reading instructions while your home is going up in flames. Follow the steps below to properly extinguish a fire.

Use the P.A.S.S. Technique

1. PULL → Pull the pin, breaking the tamper seal.
2. AIM → Aim low, point the nozzle of the fire extinguisher at the base of the fire.
3. SQUEEZE → Squeeze the handle to release the extinguishing agent.
4. SWEEP → Sweep from side to side at the base of the fire until the fire appears to be out. Carefully watch the area. If the fire reignites itself, repeat steps 2 through 4.

How To Prevent A Sewer Backup In Your Home

9/25/2019 (Permalink)

Sewage Backup Our Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Sewer backups can cause major damage to your home. Learn about causes of sewer backups, and what steps you can take to protect your home against sewer problems.

Most Common Causes Of Sewer Back Ups

  • Aging Sewer Systems
  • Combined Pipelines- Storm water and raw sewage in the same pipeline
  • Tree Roots
  • Blockages In Sanitary Main

How To Prevent Sewer Backups

  • Dispose Of Grease Properly. After cooking oil has been cooled off, it should be put in a heat-resistant container and disposed of properly. Washing grease down the drain is not the way to go. As the grease cools down it will start to solidify either in the drain, owner’s line, or in the main sewer line eventually causing it to clog.
  • Dispose Of Paper Product Properly. Paper products such as paper towels, disposable diapers, hygienic wipes, and feminine products do not break down quickly, and can cause a lot of problems down the road in owner’s lateral as well as in the city main.
  • Cut Tree Roots Periodically. Have your roots regularly cut by a professional if you notice problems with your tree roots in your lateral.
  • Replace Your Line. Replacing your pipes with plastic ones will prevent tree roots from entering your line.
  • Fix Illegal Plumbing Connections. It is illegal to connect French drains, sump pumps, and any other flood control systems to your sanitary sewer. The debris will clog your line.
  • Install A Backwater Prevention Valve. A backwater valve that is properly installed and maintained allows the sewage to go out and prevent it from coming back in.

If you experience a sewage backup in your home, call SERVPRO of Northwest Columbus at 614-261-6666 today!

Trauma Cleanup In The Local Columbus Area

9/25/2019 (Permalink)

Bio-hazard Tape Because SERVPRO of Northwest Columbus is "Faster to Any Size Disaster", you can also count on us for all bio-hazard cleanup.

Bio-hazard Remediation, casualty cleanup, and suicide cleaning are never an easy situation a family should face. Here at SERVPRO of Northwest Columbus we recognize this and make it our goal to relieve the stress associated with a devastating loss. We follow strict cleaning guidelines to remove all hazards associated with bodily fluid, while assuring all of the contaminated materials are boxed properly and clearly marked as medical waste. Most homeowners don’t know that this type of loss is covered by insurance typically. Our office staff will communicate with your insurance company regarding your property and will continually be in an open conversation until the job is completed.

SERVPRO of Northwest Columbus has a fully trained team capable of dealing with all aspects involved with a loss this sensitive in nature. Please call us at 614-261-6666. We are always here to help!

Emergency Ready Profile On Your Building

9/25/2019 (Permalink)

Emergency Ready Profile Our team can help get your Emergency Ready Profile started to protect your building.

According to the latest industry research, as many as 50% of businesses may never recover following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. The Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

Call SERVPRO of Northwest Columbus at 614-261-6666 to get started on your SERVPRO Emergency Ready Profile today!

Available For You 24/7

9/25/2019 (Permalink)

circle with 24/7 inside SERVPRO of Northwest Columbus has a team on standby 24/7 to respond to water damage emergencies.

A disaster can happen to anyone at any given time. A flooded basement or a house fire can be very traumatic for a homeowner and their initial reaction may be to attempt to handle the situation on their own. Without the proper training or the right equipment this can be both dangerous and ineffective.

SERVPRO of Northwest Columbus has a highly trained team of technicians that are ready to quickly respond for an emergency water extraction or fire restoration. 

If you have an unexpected disaster in your home, SERVPRO of Northwest Columbus is here to help. Please call us at 614-261-6666, 24 hours a day, 7 days a week, 365 days a year for all of your restoration needs. We are always here to help.

Preparing Your Home For Fall

9/25/2019 (Permalink)

Leaves In roof Gutter Cleaning gutters now saves your home from future damage.

It’s fall y’all! As the season begins to change, so do our home needs. Even though summer is still hanging around, it’s a good time to do some seasonal maintenance to keep your home running smoothly. Follow these steps to prepare your home for the upcoming fall season.

Interior Maintenance

  1. Check For Drafts: Feel for any drafts around the edges of your windows and doors. A helpful tip is to use a lighted candle and if the flame flickers, there is most likely a draft. If you find a draft of air coming in, replace the seals and repair any caulking around door frames and windows.
  2. Inspect Your Furnace: Have an HVAC professional test your furnace for leaks, check the heat efficiency and change the filter.
  3. Winterize Your Air Conditioning: If you have a home with central air conditioning, you may need to cover your outdoor unit for the upcoming winter. If your home has window air conditioning units, remove or cover them to prevent air leaks.
  4. Thermostat: If you don’t already have one, buy a programmable thermostat. Setting your thermostat to different temperatures different times of the day can result in cost savings.
  5. Test Your Home Safety Devices: Replace the batteries in all of your smoke detectors and carbon monoxide devices and test them to make sure they are working properly.
  6. Clean Humidifiers: Replace any old filters and make sure to clean inside the compartment.

Exterior Maintenance

  1. Check The Roof: You can perform a visual roof inspection from the ground. To get a better look, grab some binoculars or a ladder to climb up for a better view.
  2. Check The Chimney And Fireplace: If you have a wood fireplace that you use often, have your chimney cleaned and inspected by a professional.
  3. Examine Siding: Check around your home’s exterior for cracks and holes. Hire a professional to fix them or repair them yourself.
  4. Clean The Gutters: Clean your gutters of any debris, nests, leaves that may be hiding in there.
  5. Inspect Your Water Drainage: Check your rainwater downspouts to ensure that there are no obstructions and direct away from your home.
  6. Inspect Trees And Landscaping: Check your yard for any damaged limbs or plants that may break off and cause damage to your home.

Finding Your Water Shut-Offs To Prevent Flooding And Water Damage

9/10/2019 (Permalink)

Water Shut Off Tag SERVPRO technicians help customers locate their water shut off valves in their homes to prevent unexpected flooding.

Do you know where your water shut-offs are located in your home? If you can’t answer that off the top of your head then take time to locate those water shut offs in case there is ever a serious leak. A serious leak can easily cause major flood damage to your home’s interior. Learn how to find and turn off your home’s water shut off valves.

Finding The Main Water Shut-Off Valve

The main water shut-off valve is typically located on the perimeter of your home since that is where the water enters your house first. No need to check the central areas or the upstairs, the water usually enters the home either on the ground floor or the basement. Also, search for the valve on the street side because your water main starts at the street and then heads straight to your home.

When you find the valve it will typically be either a knife style or round handle valve. A knife style valve is a straight handle that runs parallel to the pipe. Turn the knife valve a quarter to turn the water off. Knife style valves only turn in one direction, a metal stop prevents the handle from turning in the opposite direction. A round handle valve is similar to a hose faucet. It must be turned several times counter-clockwise to fully shut off the water.

Finding The Plumbing Fixtures Shut-Off Valves

Toilet: This small valve is located below the toilet, against the wall. This shut off will either be a handle that you will turn clockwise to shut off or a push-pull valve, if you are in an apartment, to turn on and off the flow of water to the toilet.

Sink: These valves are located under the sink in the cabinet. There will be two sets of tubes and valves connected to the sink. These valves will also either be handles or push-pulls. Both handles will need to be turned clockwise to shut off the water to the sink.

Washing Machine: Behind the washing machine there should be two valves, one for hot water, and one for cold water. Turn both of the valves clockwise to shut the water off to the washing machine.

Having a serious leak in your home, and knowing how to stop the water from coming in can help prevent extensive water damage. If you experience unexpected water damage in your home, call SERVPRO of Northwest Columbus at (614) 261-6666, we are always here to help!

How To Prevent Kitchen Fires In Your Home

9/10/2019 (Permalink)

Kitchen fire in a residential home Getting the right information, customers can prevent kitchen fires in their own homes, keeping their families and homes safe.

Did you know that cooking fires are one of the main causes of home fires! Even though you can’t prevent every source of a kitchen fire, you can minimize fire risks with knowing the right information. Follow these fire prevention tips to reduce your chances of a kitchen fire and keep you and your kitchen safe.

  1. Make sure your appliances are always serviced, clean, and in good repair. Wipe down the microwave. Clean the oven. Dump and clean the crumb tray in toasters and toaster ovens. Unplug appliances that start acting strange, and then have them repaired or replaced.
  1. Unplug any electric appliances that are not in use. Toasters, blenders, coffee makers, and any other appliances continue to draw electricity to them, even if they are not turned on. If the wiring is old or faulty, a fire could break out.
  1. Install a smoke detector near the kitchen. A small amount of smoke will constantly trigger the alarm if the smoke detector is directly in the kitchen. Installing the smoke detector near the kitchen will pick up the heavy smoke when needed.
  1. Use caution when lighting a burner on a gas stove. Make sure to read the manufacturer’s instructions.
  1. Don’t put metal in the microwave. Metal can cause sparks that could then turn into a fire or do heavy damage to your microwave.
  1. Don’t overfill pots and pans with oil or grease. Hot oil or grease can splatter causing a fire.
  1. Wipe up any spills and never cook on a dirty stove. Grease buildup is very flammable. Having a clean stove is a fire free stove.
  1. Roll up your sleeves and tie back your hair when cooking. Baggy clothing and long hair can easily get in the way while cooking, causing you to get hurt.
  1. Don’t take your eye off of cooking food. Always stay in the kitchen when you are cooking, especially if you are cooking grease or if the oven is at a very high temperature. If you need to leave the house, make sure to turn off the oven and any burners you had on.
  1. Keep all dishtowels, potholders, and paper towels away from the stove. If you leave a burner on, the built up heat can ignite combustible near the stove area.

If you experience unexpected fire damage in your home, call SERVPRO of Northwest Columbus at (614) 261-6666.

Different Types Of Water Damage

9/10/2019 (Permalink)

Flooding in a commercial warehouse The water loss at this commercial warehouse was caused by a broken pipe, flooding the floor with clean water which is the least harmful.

The moment you step on wet, soggy carpet your heart sinks knowing you have a water issue in your home. Water damages can cost homeowners both time and money to resolve. There can be many causes of water damage in your home from minor issues to major, costly problems. Water damage can start with a slow leak which takes months to notice to a broken pipe that results is massive amounts of water in a short time period.

No matter how your water loss happened, it is important to realize there are three categories for water which will determine how your loss will be remediated.

Clean Water – Is the least harmful form of damage and does not pose a threat to humans.

  • Broken or leaking pipe
  • Sink overflow
  • Ice maker supply line
  • Toilet supply line

Grey Water – Water will contain some microorganisms.

  • Sink back up
  • Sump pump
  • Roof leak
  • Leaking air conditioner
  • Washing machines, dishwasher, water heaters

Black Water – This can be toxic and may contain bacterial diseases, chemicals, pesticides and microbes.

  • Flooding
  • Foundation problem
  • Gutter problems
  • Toilet Bowl overflow
  • Sewer back-up
  • Water damage that sat over 3 days

While you can not prevent all water damages, there are some precautions you can take to minimize your chances of a water loss as follows:

  • Regular inspection and maintenance of your roof.
  • Make sure your gutters are clean and installed properly.
  • Address any foundation issues promptly. Yard should be sloped 6 inches over a 10-foot span away from your foundation.
  • Test your sump pump twice a year by filling your sump pump pit with water to the float level. Make sure your sump pump turns on and the water level goes down.
  • Have your air conditioner checked yearly.
  • If you are leaving your home for an extended period, turn off your main water line and drain your pipes. This is most important in the winter months where your pipes could freeze if your home loses power.
  • When you flush, make sure your toilet drains completely. If you do have an issue, turn the water supply line off and unclog your toilet.
  • Inspect and replace worn pipe fittings and hose connections to household appliances once a year.

Call SERVPRO of Northwest Columbus at (614) 261-6666 if you have any questions regarding a water loss. We are always here to help!

SERVPRO Takes Pride In Customer Service

9/10/2019 (Permalink)

Water Damaged Carpet A toilet overflowed in this commercial office building causing a three floors to flood.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of Northwest Columbus we strive to make every job the quickest and best quality that it can be. This picture is just a quick before and after photo of the small carpet patch to a much larger job. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. We personally work with you through every step of the way during this stressful time. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO jobs. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

How To Prevent Mold In Your Home

9/10/2019 (Permalink)

Mold in commercial building SERVPRO found this mold issue behind drywall due to a leaking water pipe.

Just saying the word mold makes people cringe. Some mold can be good but it can also be very bad, especially when it is growing in your home undetected. Mold can grow anywhere, from your carpet to food to paper and also places you may not be able to see such as the backside of drywall, above ceiling tiles or around inside walls that are leaking. A mold problem can be difficult and costly to fix. The best approach to mold is preventing it before it becomes a problem.

  1. Identify the problem areas in your home and correct them. Even though you can’t completely mold proof your home, you can make it mold resistant. Perform an audit on your home. Find out if you have a leaky pipe causing a water stain or if the basement floods.
  1. Immediately dry wet areas. Mold can’t grow without moisture, so when you spot wet areas clean it up right away. If you experience a flood, remove any water- damaged carpets, bedding, and furniture if they can’t be completely dried out.
  1. Have proper ventilation to prevent moisture. Make sure that any in home activity such as cooking dinner, taking a shower, or doing laundry doesn’t invite mold into your bathroom, kitchen, laundry room or any other high-moisture rooms with proper ventilation.
  1. Install mold-resistant products in your home. If you are building a new home or renovating an old one, look into putting mold-resistant drywall or mold-resistant sheetrock and mold inhibitors for paint.
  1. Monitor the humidity inside your home. It is recommended by the EPA that you keep the indoor humidity between 30 and 60 percent.
  1. Direct any water away from your home. Water may collect in your basement or crawlspace if the area around your home isn’t sloped away from the foundation.
  1. Clean and/or repair your roof gutters. Have your gutters cleaned and inspected for damage regularly.
  1. Improve the airflow in your home. As the temperature drops, the air is able to hold less moisture. To increase circulation, open doors between rooms, move furniture away from walls and open doors to closets.

If you have a mold issue or have questions regarding mold in your home call SERVPRO of Northwest Columbus and we can send a professional estimator to assist.

Turn and Test

11/3/2016 (Permalink)

The American Red Cross reminds us to Turn and Test on November 6

Great Advice from American Red Cross!

 

Did you know:

  • Every day 7 people die in the United States due to a home fire
  • You have two minutes- that 120 seconds – to escape a home fire
  • On an annual average, the Ohio Buckeye Region of the Red Cross responds to over 3 home fires per day in our 45 counties!

 

The American Red Cross cares about your safety and encourages you to test your smoke alarms and replace your batteries as needed.  This is a lifesaving action of our Home Fire Preparedness Campaign, which rallies communities across the country to protest people from these every day disasters.

 

Home Fires are the most significant disaster our Ohio Buckeye Region faces. So this Sunday, November 6, we encourage you to TURN and TEST!

 

Dublin Residents: We Specialize in Flooded Basement Cleanup and Restoration!

6/16/2016 (Permalink)

This Dublin home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Dublin basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more
  • Have Questions about Basement Flooding?

    Call Today -614-888-5700

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Northwest Columbus and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment
  • Basement Flooded? Call Us Today – We’re Ready To Help 614-888-5700

    Faster to your Dublin Water Damage Event

    6/8/2016 (Permalink)

    SERVPRO of NW Columbus provides 24 hour fire and water damage restoration service in Dublin

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of NW Columbus provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of NW Columbus arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 - 614-888-5700

    Water Damage Timeline

    Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • About SERVPRO of NW Columbus

    SERVPRO of NW Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Our Highly Trained Restoration Specialists can restore your Dublin & Worthington Homes

    6/7/2016 (Permalink)

    We are an IICRC Certified Firm

    SERVPRO of NW Columbus is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

    IICRC Certified Firms must

    • Present accurate information to consumers and conduct business with honesty and integrity.

    • Require a technician on all jobs who has been formally trained and passed all required tests.

    • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

    • Maintain liability insurance to protect all parties in the event of an accident.

    • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

    The IICRC Develops The Standards For The Restoration Industry

    The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

    Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

    About SERVPRO of NW Columbus

    SERVPRO of NW Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Restoring Your Dublin Commercial Property After A Water Damage Event

    6/6/2016 (Permalink)

    Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Dublin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of NW Columbus

    SERVPRO of NW Columbus specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    When Storms or Floods hit Dublin, SERVPRO is ready!

    6/3/2016 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dublin.

    SERVPRO of NW Columbus specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit Dublin, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel Disaster Recovery Team from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

    Have Storm or Flood Damage? Call Us Today 614-888-5700          

    Does Your Dublin Home Have A Mold Problem?

    6/3/2016 (Permalink)

    In Dublin, mold can spread through a home in as little as 48 hours

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today 614-888-5700

    Worthington Smoke and Soot Cleanup

    6/2/2016 (Permalink)

    Smoke and Soot Damage Can Cause a Pervasive Odor in Your Worthington Home.

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.
  • Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of NW Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

    Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 
  • Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 
    614-888-5700

    Dublin 24 Hour Emergency Water Damage Services

    5/25/2016 (Permalink)

    SERVPRO of Northwest Columbus provides 24 hour fire and water damage restoration service in Dublin, Columbus, and Upper Arlington.

    SERVPRO of Northwest Columbus is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 614-888-5700

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northwest Columbus has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Northwest Columbus

    SERVPRO of Northwest Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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