Recent Water Damage Posts

How To Prevent A Sewer Backup In Your Home

9/25/2019 (Permalink)

Sewage Backup Our Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Sewer backups can cause major damage to your home. Learn about causes of sewer backups, and what steps you can take to protect your home against sewer problems.

Most Common Causes Of Sewer Back Ups

  • Aging Sewer Systems
  • Combined Pipelines- Storm water and raw sewage in the same pipeline
  • Tree Roots
  • Blockages In Sanitary Main

How To Prevent Sewer Backups

  • Dispose Of Grease Properly. After cooking oil has been cooled off, it should be put in a heat-resistant container and disposed of properly. Washing grease down the drain is not the way to go. As the grease cools down it will start to solidify either in the drain, owner’s line, or in the main sewer line eventually causing it to clog.
  • Dispose Of Paper Product Properly. Paper products such as paper towels, disposable diapers, hygienic wipes, and feminine products do not break down quickly, and can cause a lot of problems down the road in owner’s lateral as well as in the city main.
  • Cut Tree Roots Periodically. Have your roots regularly cut by a professional if you notice problems with your tree roots in your lateral.
  • Replace Your Line. Replacing your pipes with plastic ones will prevent tree roots from entering your line.
  • Fix Illegal Plumbing Connections. It is illegal to connect French drains, sump pumps, and any other flood control systems to your sanitary sewer. The debris will clog your line.
  • Install A Backwater Prevention Valve. A backwater valve that is properly installed and maintained allows the sewage to go out and prevent it from coming back in.

If you experience a sewage backup in your home, call SERVPRO of Northwest Columbus at 614-261-6666 today!

Finding Your Water Shut-Offs To Prevent Flooding And Water Damage

9/10/2019 (Permalink)

Water Shut Off Tag SERVPRO technicians help customers locate their water shut off valves in their homes to prevent unexpected flooding.

Do you know where your water shut-offs are located in your home? If you can’t answer that off the top of your head then take time to locate those water shut offs in case there is ever a serious leak. A serious leak can easily cause major flood damage to your home’s interior. Learn how to find and turn off your home’s water shut off valves.

Finding The Main Water Shut-Off Valve

The main water shut-off valve is typically located on the perimeter of your home since that is where the water enters your house first. No need to check the central areas or the upstairs, the water usually enters the home either on the ground floor or the basement. Also, search for the valve on the street side because your water main starts at the street and then heads straight to your home.

When you find the valve it will typically be either a knife style or round handle valve. A knife style valve is a straight handle that runs parallel to the pipe. Turn the knife valve a quarter to turn the water off. Knife style valves only turn in one direction, a metal stop prevents the handle from turning in the opposite direction. A round handle valve is similar to a hose faucet. It must be turned several times counter-clockwise to fully shut off the water.

Finding The Plumbing Fixtures Shut-Off Valves

Toilet: This small valve is located below the toilet, against the wall. This shut off will either be a handle that you will turn clockwise to shut off or a push-pull valve, if you are in an apartment, to turn on and off the flow of water to the toilet.

Sink: These valves are located under the sink in the cabinet. There will be two sets of tubes and valves connected to the sink. These valves will also either be handles or push-pulls. Both handles will need to be turned clockwise to shut off the water to the sink.

Washing Machine: Behind the washing machine there should be two valves, one for hot water, and one for cold water. Turn both of the valves clockwise to shut the water off to the washing machine.

Having a serious leak in your home, and knowing how to stop the water from coming in can help prevent extensive water damage. If you experience unexpected water damage in your home, call SERVPRO of Northwest Columbus at (614) 261-6666, we are always here to help!

Different Types Of Water Damage

9/10/2019 (Permalink)

Flooding in a commercial warehouse The water loss at this commercial warehouse was caused by a broken pipe, flooding the floor with clean water which is the least harmful.

The moment you step on wet, soggy carpet your heart sinks knowing you have a water issue in your home. Water damages can cost homeowners both time and money to resolve. There can be many causes of water damage in your home from minor issues to major, costly problems. Water damage can start with a slow leak which takes months to notice to a broken pipe that results is massive amounts of water in a short time period.

No matter how your water loss happened, it is important to realize there are three categories for water which will determine how your loss will be remediated.

Clean Water – Is the least harmful form of damage and does not pose a threat to humans.

  • Broken or leaking pipe
  • Sink overflow
  • Ice maker supply line
  • Toilet supply line

Grey Water – Water will contain some microorganisms.

  • Sink back up
  • Sump pump
  • Roof leak
  • Leaking air conditioner
  • Washing machines, dishwasher, water heaters

Black Water – This can be toxic and may contain bacterial diseases, chemicals, pesticides and microbes.

  • Flooding
  • Foundation problem
  • Gutter problems
  • Toilet Bowl overflow
  • Sewer back-up
  • Water damage that sat over 3 days

While you can not prevent all water damages, there are some precautions you can take to minimize your chances of a water loss as follows:

  • Regular inspection and maintenance of your roof.
  • Make sure your gutters are clean and installed properly.
  • Address any foundation issues promptly. Yard should be sloped 6 inches over a 10-foot span away from your foundation.
  • Test your sump pump twice a year by filling your sump pump pit with water to the float level. Make sure your sump pump turns on and the water level goes down.
  • Have your air conditioner checked yearly.
  • If you are leaving your home for an extended period, turn off your main water line and drain your pipes. This is most important in the winter months where your pipes could freeze if your home loses power.
  • When you flush, make sure your toilet drains completely. If you do have an issue, turn the water supply line off and unclog your toilet.
  • Inspect and replace worn pipe fittings and hose connections to household appliances once a year.

Call SERVPRO of Northwest Columbus at (614) 261-6666 if you have any questions regarding a water loss. We are always here to help!

Dublin Residents: We Specialize in Flooded Basement Cleanup and Restoration!

6/16/2016 (Permalink)

This Dublin home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Dublin basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more
  • Have Questions about Basement Flooding?

    Call Today -614-888-5700

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Northwest Columbus and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment
  • Basement Flooded? Call Us Today – We’re Ready To Help 614-888-5700

    Faster to your Dublin Water Damage Event

    6/8/2016 (Permalink)

    SERVPRO of NW Columbus provides 24 hour fire and water damage restoration service in Dublin

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of NW Columbus provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of NW Columbus arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 - 614-888-5700

    Water Damage Timeline

    Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • About SERVPRO of NW Columbus

    SERVPRO of NW Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Dublin 24 Hour Emergency Water Damage Services

    5/25/2016 (Permalink)

    SERVPRO of Northwest Columbus provides 24 hour fire and water damage restoration service in Dublin, Columbus, and Upper Arlington.

    SERVPRO of Northwest Columbus is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 614-888-5700

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northwest Columbus has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Northwest Columbus

    SERVPRO of Northwest Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.