Recent Posts

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Columbus at 614-261-6666

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Does Your Building Have The Flu? SERVPRO Can Help!

3/3/2020 (Permalink)

flu virus Call our office today to have your building cleaned!

About Influenza (Flu)

Approximately 8% of the U.S. population contracts the flu each year. Influenza virus is a contagious respiratory sickness causing mild to severe symptoms. Those with the flu can spread it to others without direct contact. The flu virus spreads mainly by droplets made when people with the flu cough, sneeze or talk. Someone can also get flu by touching a surface or object that has the flu virus on it.

How SERVPRO Can Help Prevent The Spread Of Flu

Our SERVPRO team is here for you! We can treat your buildings for Influenza A, Rhinovirus, and many other harmful viruses. Our team uses a powerful, EPA botanical disinfectant that dries with no residue and is safe for use in the most delicate of applications like nursing homes and schools. Our staff would treat your building with a fogging process then go over heavy touched areas by hand.

Call our SERVPRO office today for more information!

How To Know If Your Walls Have Water Damage

2/27/2020 (Permalink)

water stains on white ceiling These homeowners knew they had water damage from the water stains.

Have you ever wondered if your walls have water damage? Sometimes it's not so easy to identify.  And, as you know, water losses don't typically happen during convenient hours of the day. It’s not always easy to identify if your walls are damaged, but here are some signs to look for.

Common Signs of Water Damage In Your Walls

  1. Musty Odor: Water damage can often cause mold damage and/or mildew damage if left undetected. But unfortunately, mold isn't always visible. If you notice a musty odor, that's a sign there may be mold somewhere you don't see. You want to make sure both sides of your walls are checked and tested for mold damage. Most importantly, you'll want to find the source of your water issues so the mold doesn't return and cause more damage.
  2. Visible Mold Growth On Walls And Baseboards: Always be on the lookout for visible mold growth, it comes in various sizes. Mold infestation can quickly spread throughout a home in 48-72 hours. But you want to be careful because mold may cause harm to you and your family's health, including your pet's. That is why it is very important to contact trained professionals who have the proper training and experience to remove and remediate mold.
  3. Discoloration: Discoloration is a key indicator that your walls are damaged as a result of water damage. The common colors associated with discoloration are yellow, brown, or copper.
  4. Peeling Or Bubbling Paint And Wallpaper: The peeling or bubbling of paint or wallpaper is another key indicator that your walls are damaged. It is important to contact trained professionals to access your walls, to prevent further damage from happening down the road.
  5. Warped Walls: Inspect your walls carefully to see if you have any warped walls. When the sheetrock behind a wall absorbs too much water, it will start to bend and curve, which, in turn, can cause the wall to warp.
  6. Water Stains: Inspect your walls carefully for any potential water stains. Water stains can easily be missed, especially if they are tiny in size. Since they can start out small, homeowners typically don't notice the water stains until they have increased in size, which, at that time, further damage may have occurred. It's a good idea to inspect around your windows and frames as well.

If you notice signs of water damage in your walls, don't hesitate to call our SERVPRO team! We are always here to help!

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green vans lined up on side of building Our team can help with your water restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of Northwest Columbus restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of Northwest Columbus professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of Northwest Columbus is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of Northwest Columbus professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of Northwest Columbus will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of Northwest Columbus you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

How To Avoid A Contact Burn

2/4/2020 (Permalink)

gas stove Beware of the hot stove!

This week is National Burn Awareness Week and SERVPRO of Northwest Columbus wants to make sure you and your family are safe when it comes to hot surfaces and objects. Follow the tips below!

DID YOU KNOW?

  • According to the National Electronic Injury Surveillance System, in 2018 roughly 70,000 people went to the hospital emergency department because of contact burns.
  • About one-third of the patients were children under the age of five

TIPS

  • Supervise children around hot objects at all times.
  • Stand at least 3 feet away from hot outdoor objects. Keep area clear of trip hazards. Limit alcohol consumption.
  • Protect your feet from hot objects by wearing shoes when walking on hot pavement or sand. Keep pets off hot pavement too.
  • Turn heating pads and blankets off before sleep.
  • Have hot pads available whenever cooking. Long oven mitts are best when needing to reach in or over hot surfaces, such in an oven or over a grill. Assume all pots and pans are hot.
  • Remember to treat items coming from the microwave as you would items from the oven. Limit microwave use by children.
  • Unplug tools such as these when not in use, and always treat as if they are still hot. Keep out of reach of children.

Power Strip Safety

12/31/2019 (Permalink)

power strip on hardwood floor with multiple plugs plugged into it If you experience an electrical fire from a power strip, call SERVPRO of Northwest Columbus for help.

With the endless amount of accessories, appliances, and tools that are becoming more and more common in your household, it can sure be a hassle figuring out where to plug all of them in at. Many homeowners find themselves always swapping plugs or using devices such as a power strip. While a power strip can help you out in many situations, it is the mistake of relying on them too much that causes problems. Follow these tips below to ensure your safety when using a power strip in your home.

  • Use only light load appliances on power strips. That includes computers, lamps, clock, etc.
  • Ensure that the power strip you purchase has an internal circuit breaker. This is a very important safety measure that is designed to prevent property loss and risks of fire.
  • Use power strips sparingly. They aren't designed to maintain a load for an extended period of time, and can easily overheat quickly if used to often.
  • DON'T plug a power strip into another power strip (term is called "daisy chaining"). Doing this will short out appliances and highly increase the risk of an electrical mishap.
  • DON'T use power strips in moist or potentially moist areas. DON'T put them in kitchens, utility rooms or basements.
  • DON'T continue to use a power strip if it feels hot.
  • NEVER cover, staple, tack or nail a power strip to anything. Covering can smother the strip, and provide ample flammable material in the event of a power strip failure. Puncturing can harm the cords, making room for dangerous situations.

Fireplace Safety

11/7/2019 (Permalink)

fire in fireplace Call SERVPRO of Northwest Columbus if you experience a fire in your home.

As the weather starts to get colder outside, you and your family often look for ways to stay warm inside, such as gathering around the fireplace. Unfortunately, fireplaces can be dangerous. Follow these tips to keep your family and home safe.

  1. Keep a nearby window cracked open while the fire is burning, if possible.
  1. Make sure the damper or flue is open before starting a fire. This allows the smoke to be drawn out of the house. You can check the damper by looking up the chimney with a flashlight. Do not close the damper until the embers have stopped burning completely.
  1. In the fire, use dry and well-aged wood. Wet wood produces more smoke and contributes to soot buildup in the chimney. When the wood is dry it burns more evenly and produces less smoke.
  1. Before starting a fire, clean out the ashes from any previous fires. The level of ash at the base of the fireplace should be 1 inch or less. Thicker layers of ash restrict the air supply to the logs, resulting in more smoke.
  1. The chimney should be checked by a professional annually.
  1. Even if your chimney is not due for cleaning, it is important to check for any blockages that could prevent smoke escaping.
  1. Clear the area around the fireplace of anything that is potentially flammable. If these items get too close to the fireplace, they could catch fire.
  1. If you have a switch on the wall that turns on your fireplace, consider covering the switch to prevent children from turning the gas or fireplace on.
  1. Never leave an active fire in the fireplace unattended. Before going to bed or leaving the house, make sure the fire is completely out. Never leave children unattended around a fire.
  1. Place fireplace tools and accessories out of reach of children.
  1. Always have smoke and carbon monoxide detectors located throughout your home. Test them monthly and change the batteries at least once a year.
  1. Always keep a fire extinguisher on hand.


 

Removing Soot From Your Home

11/7/2019 (Permalink)

soot damage This soot damaged wall was caused by fire due to faulty electrical wiring.

As the temperature continues to drop, we often looks for ways to keep warm inside our homes. Whether that be to light candles, have a fire in the fireplace, or use a space heater. Unfortunately these heath sources can cause a fire if not monitored correctly. A fire then produces soot, a black residue that is left behind when various materials are burnt such as plastics, synthetics, foam and wood. Soot can have damaging effects on your home. While it is advised to leave it to the professionals to clean up soot, you can make the cleanup process easier by following these safety guidelines.

  • During the first inspection of a soot damaged room, refrain from touching anything. This prevents soot to from getting in areas that were unaffected.
  • The best method for soot cleanup is by using dry-cleaning sponge or chemical dry sponge. If you attempt a wet method, the soot will smear, leaving behind a hideous stain.
  • Always wear protective gear, such as masks, gloves, and long clothing that covers the skin.
  • To minimize the inhalation of soot particles, keep the room properly ventilated.
  • For easier cleanup, clear the room of unnecessary debris.
  • Use proper cleaning methods when removing soot from the walls. Most homeowners think soap and water will do the trick but improper cleaning can cause the damage to spread or get worse.

When in doubt, call the professionals here at SERVPRO of Northwest Columbus.

Timeline Of Water Damage

11/7/2019 (Permalink)

Water Damaged Carpet Don't wait! Call us right away if you experience water damage in your home or business.

When you experience water damage in your home or business, drying it out quickly helps keep the claim cost down.

Within Minutes:

  • Water spreads quickly throughout your property, saturating everything in its path.
  • Walls, floors, upholstery, and personal contents are absorbed by water.
  • Furniture in the path of the water may bleed, causing permanent staining on the carpet.
  • Books, photographs and other paper goods start to swell and warp.

Hours 1-24:

  • Affected drywall begins to swell and break down.
  • Metal surfaces start to tarnish.
  • Furniture starts to swell and crack.
  • Dyes and ink on paper goods bleed and stain.
  • A musty odor lingers in the air.

48 hours to a week:

  • Mold and mildew may start to grow and spread.
  • Doors and windows start to swell and warp.
  • Metal surfaces start to rust and corrode.
  • Furniture on the affected flooring warps and shows signs of mold.
  • Paint starts to blister.
  • Wood floors swell and warp.
  • Bio-hazard contamination is possible.

More than a week:

  • Restoration time and costs increase dramatically. The replacement of  contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Water Damage In Hardwood Floors

11/7/2019 (Permalink)

hardwood floors removed Hardwood floors removed due to a water loss in the home.

Hardwood floors are becoming more and more popular due to its required low maintenance. Although hardwoods floors are extremely durable, they can be vulnerable to moisture. If your home has hardwood floors, always be on the lookout for any signs of water damage on your wood flooring.

The first common sign of water damage in hardwood floors is known as cupping. This happens when moisture causes the wood to expand, which then shifts the other boards together and deforms them in the center. Crowning, the opposite of cupping, is another common sign of water damage. Crowning occurs when the boards are pushed together resulting them to raise in the center of the wood boards. Cupping and crowning can both lead to a buckling floor, if left unnoticed. Buckling happens when the floor boards begin lifting from the sub-floor, causing extensive damage to your wood flooring. Other signs to look out for are cracks in the floor, boards separating, or the wood become soft and weak.

If you notice any of these signs in your wood floors, you have wood floor water damage, and need to take immediate action to prevent further damage.

Call SERVPRO of Northwest Columbus right away to begin mitigation services. If the floor is salvageable, we can place drying equipment to repair the damaged floor to its preloss condition.