Recent Posts

Certification is Key to Proper Water Damage Remediation

9/25/2020 (Permalink)

male employee extracting after commercial loss Here is an example of one of our technicians cleaning after a recent flood.

Flooding of any type will ruin some personal possessions (books, papers, and cloth) within minutes. In just a few hours, carpets and flooring can be destroyed as well as furniture. After only a day, walls can become damaged past repair and will have to be removed and replaced before a homeowner or renter can return to their house.


When it comes to water removal for our Columbus neighbors, we require our personnel to meet the high standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC). SERVPRO also maintains an extensive inventory of specialized equipment built to extract flood water, regardless of the source and where it might be located in your home.

Each team member is trained on this equipment to quickly remove water. Since that is only the beginning, however, we also require them to become certified in five areas as determined by the IICRC. They are:

Water Damage - This overall course covers the many types of water damage and the effects it has on a home. Concentration is given to problems such as overflowing sewers and mold contamination.

Applied Structural Drying - This teaches each technician to use monitoring equipment, moisture extractors and specialized heaters and fans to dry walls and floors that have been under water.

Carpet Cleaning - Our team members learn to identify fabrics and the proper cleaning techniques required for each one. They also are taught to safely use the different cleaning chemicals available to us and how to use them with our vacuums and extractors.

Upholstery and Fabric Cleaning - Techs learn more fiber and cloth identification. Each person also learns about the specific cleaning issues needed to prevent fabrics from bleeding their colors, shrinking or otherwise becoming distorted from having been soaked.

Odor Control - Personnel learn to identify the source of odors caused by flooding or other water damage and the deodorization techniques available to combat them.

In addition to these areas, each technician is trained and qualified on every piece of equipment they might use on each job. Our inspectors also receive additional, specialized training to identify potential problems before they happen.

This is the ideal time to get ahead of those potential problems and call SERVPRO of Northwest Columbus to schedule an inspection. If you may have or suspect damage from previous flooding, call us today. We're ready to serve you!

Don't Wait! Procrastination Can Lead To Floods!

9/25/2020 (Permalink)

equipment set on removed hardwood flooring What these homeowners thought a leak that was no big deal resulted in extensive water damage.
Putting off repairs until another time can allow leaks in pipes to become larger. These drips can suddenly become much greater, flooding your home. A pipe with a small crack can instantly turn into a broken conduit, sending water by the gallon into your living space. The same goes for joints that are not sealed or soldered correctly and come undone.


If you live in Columbus and this situation happens to you, here are a few things you should know about flood damage. Water can damage anything it comes into contact with, even if the water is clean. Pure water can easily become contaminated by things in your home. Flood damage, just like water damage, gets worse the longer it is allowed to remain present.

Water flowing down your stairway and gushing over the sides can accumulate in many different locations in your home. Water travels downhill, but it also can spread out and cover more surface area when covering something in a horizontal manner, such as it would on a table. Wood absorbs water much more slowly than your carpet, upholstered furniture, or mattresses can, but wood can still soak up enough to be damaged by it.

The water involved in a broken water line is clean, of course, but that does not mean that the water will remain clean. Carpeting, even in the most meticulously kept home, contains many contaminants. Water can whisk that up and carry it along, dropping different things here and there along the path of least resistance. When those same contaminants remained trapped in your carpet's fibers, they did little damage, but now they are free. Contaminants can include microbes such as bacteria and even parasites that may have been inactive until they were immersed in water.

Flood damage can happen with water of any type, clean or utterly filthy. Leaving clean water standing is obviously not conducive to remaining in your home, and SERVPRO can remedy that quickly with a pump truck. However, simply extracting visible water is not enough. Damaged walls must be replaced with new ones, and upholstered furniture must be completely dried and possibly aired out. Your carpeting may need to be removed, and new carpeting installed or, perhaps, cleaned extensively and then dried well. Most often, though, carpeting is usually destroyed by flooding, even if the water was from a clean source.

Because flooding creates a situation in your home that is hazardous to your health and safety in numerous ways, having professionals who are experienced in the complicated cleaning up this type of damage is critical. Incorrect methods, or incomplete ones, can create more harm, not less, in the future. Allowing flooded areas to remain contaminated because they cannot absorb any water, such as the undersides of cast iron tubs, puts your family at risk. Each SERVPRO technician treats your home with respect and care they would pay for their own, and we always take the time required to ensure that each job is complete and done correctly.

SERVPRO of Northwest Columbus is always ready, day or night, to help you take the sting out of flood damage. We know flooding happens without warning, that's why we are always ready to take your call.

Our SERVPRO Team Helps Out After Hurricane Laura

9/25/2020 (Permalink)

national disaster recovery truck We are always here to help!

SERVPRO of Northwest Columbus answered the call for help from the Storm Team at our SERVPRO corporate headquarters.  Our crews immediately began gathering the supplies necessary to get on the road quickly so we could begin helping those affected by the strong hurricane in Lake Charles.  

SERVPRO of Northwest Columbus is proud to be part of the Storm Team because we pride ourselves on helping others in their time of need.  Our technicians have been trained to go above and beyond to help ease the minds of our customers.  We do our best to save as many precious belongings as we can, and we make sure their home or business is dried out and cleaned up so they can get back to normal as soon as possible.  

Going on storm can be a large task to organize, but our SERVPRO team has been doing this for many years and we know what it takes to get on the road quickly and help as many people as possible. SERVPRO of Northwest Columbus loves helping others!

Certified: SERVPRO Cleaned

8/13/2020 (Permalink)

Certified: SERVPRO Cleaned; A Higher Standard of Clean

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe.

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned.

Please contact our SERVPRO of Northwest Columbus office at 614-261-6666 to have your building Certified: SERVPRO Cleaned. 

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Columbus at 614-261-6666

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Does Your Building Have The Flu? SERVPRO Can Help!

3/3/2020 (Permalink)

flu virus Call our office today to have your building cleaned!

About Influenza (Flu)

Approximately 8% of the U.S. population contracts the flu each year. Influenza virus is a contagious respiratory sickness causing mild to severe symptoms. Those with the flu can spread it to others without direct contact. The flu virus spreads mainly by droplets made when people with the flu cough, sneeze or talk. Someone can also get flu by touching a surface or object that has the flu virus on it.

How SERVPRO Can Help Prevent The Spread Of Flu

Our SERVPRO team is here for you! We can treat your buildings for Influenza A, Rhinovirus, and many other harmful viruses. Our team uses a powerful, EPA botanical disinfectant that dries with no residue and is safe for use in the most delicate of applications like nursing homes and schools. Our staff would treat your building with a fogging process then go over heavy touched areas by hand.

Call our SERVPRO office today for more information!

How To Know If Your Walls Have Water Damage

2/27/2020 (Permalink)

water stains on white ceiling These homeowners knew they had water damage from the water stains.

Have you ever wondered if your walls have water damage? Sometimes it's not so easy to identify.  And, as you know, water losses don't typically happen during convenient hours of the day. It’s not always easy to identify if your walls are damaged, but here are some signs to look for.

Common Signs of Water Damage In Your Walls

  1. Musty Odor: Water damage can often cause mold damage and/or mildew damage if left undetected. But unfortunately, mold isn't always visible. If you notice a musty odor, that's a sign there may be mold somewhere you don't see. You want to make sure both sides of your walls are checked and tested for mold damage. Most importantly, you'll want to find the source of your water issues so the mold doesn't return and cause more damage.
  2. Visible Mold Growth On Walls And Baseboards: Always be on the lookout for visible mold growth, it comes in various sizes. Mold infestation can quickly spread throughout a home in 48-72 hours. But you want to be careful because mold may cause harm to you and your family's health, including your pet's. That is why it is very important to contact trained professionals who have the proper training and experience to remove and remediate mold.
  3. Discoloration: Discoloration is a key indicator that your walls are damaged as a result of water damage. The common colors associated with discoloration are yellow, brown, or copper.
  4. Peeling Or Bubbling Paint And Wallpaper: The peeling or bubbling of paint or wallpaper is another key indicator that your walls are damaged. It is important to contact trained professionals to access your walls, to prevent further damage from happening down the road.
  5. Warped Walls: Inspect your walls carefully to see if you have any warped walls. When the sheetrock behind a wall absorbs too much water, it will start to bend and curve, which, in turn, can cause the wall to warp.
  6. Water Stains: Inspect your walls carefully for any potential water stains. Water stains can easily be missed, especially if they are tiny in size. Since they can start out small, homeowners typically don't notice the water stains until they have increased in size, which, at that time, further damage may have occurred. It's a good idea to inspect around your windows and frames as well.

If you notice signs of water damage in your walls, don't hesitate to call our SERVPRO team! We are always here to help!

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green vans lined up on side of building Our team can help with your water restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of Northwest Columbus restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of Northwest Columbus professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of Northwest Columbus is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of Northwest Columbus professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of Northwest Columbus will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of Northwest Columbus you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

How To Avoid A Contact Burn

2/4/2020 (Permalink)

gas stove Beware of the hot stove!

This week is National Burn Awareness Week and SERVPRO of Northwest Columbus wants to make sure you and your family are safe when it comes to hot surfaces and objects. Follow the tips below!

DID YOU KNOW?

  • According to the National Electronic Injury Surveillance System, in 2018 roughly 70,000 people went to the hospital emergency department because of contact burns.
  • About one-third of the patients were children under the age of five

TIPS

  • Supervise children around hot objects at all times.
  • Stand at least 3 feet away from hot outdoor objects. Keep area clear of trip hazards. Limit alcohol consumption.
  • Protect your feet from hot objects by wearing shoes when walking on hot pavement or sand. Keep pets off hot pavement too.
  • Turn heating pads and blankets off before sleep.
  • Have hot pads available whenever cooking. Long oven mitts are best when needing to reach in or over hot surfaces, such in an oven or over a grill. Assume all pots and pans are hot.
  • Remember to treat items coming from the microwave as you would items from the oven. Limit microwave use by children.
  • Unplug tools such as these when not in use, and always treat as if they are still hot. Keep out of reach of children.

Power Strip Safety

12/31/2019 (Permalink)

power strip on hardwood floor with multiple plugs plugged into it If you experience an electrical fire from a power strip, call SERVPRO of Northwest Columbus for help.

With the endless amount of accessories, appliances, and tools that are becoming more and more common in your household, it can sure be a hassle figuring out where to plug all of them in at. Many homeowners find themselves always swapping plugs or using devices such as a power strip. While a power strip can help you out in many situations, it is the mistake of relying on them too much that causes problems. Follow these tips below to ensure your safety when using a power strip in your home.

  • Use only light load appliances on power strips. That includes computers, lamps, clock, etc.
  • Ensure that the power strip you purchase has an internal circuit breaker. This is a very important safety measure that is designed to prevent property loss and risks of fire.
  • Use power strips sparingly. They aren't designed to maintain a load for an extended period of time, and can easily overheat quickly if used to often.
  • DON'T plug a power strip into another power strip (term is called "daisy chaining"). Doing this will short out appliances and highly increase the risk of an electrical mishap.
  • DON'T use power strips in moist or potentially moist areas. DON'T put them in kitchens, utility rooms or basements.
  • DON'T continue to use a power strip if it feels hot.
  • NEVER cover, staple, tack or nail a power strip to anything. Covering can smother the strip, and provide ample flammable material in the event of a power strip failure. Puncturing can harm the cords, making room for dangerous situations.